Valentin Vlad Email & Phone Number

Bucharest, Romania

Bucharest, Ro

- Actively orchestrate and lead all Scrum and Agile ceremonies, ensuring that the frontend development squad adheres to best practices and principles.- Drive efficiency and transparency in daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives, fostering a culture of collaboration and continuous improvement.- Implement Agile metrics and KPIs to measure team performance, enabling data-driven decisions and optimization of development processes.- Forge strong partnerships with Product and Business teams to align project objectives with strategic business goals, ensuring the timely delivery of the proposed project roadmap.- Translate business requirements into actionable user stories and epics, facilitating clear communication and understanding between development and product stakeholders.- Mitigate potential roadblocks and scope changes by actively engaging in regular communication and managing expectations, resulting in on-time and on-budget project completions.- Champion Agile methodologies by providing ongoing coaching, training, and guidance to cross-functional teams, fostering a culture of agility and innovation.- Develop and deliver tailored Agile training programs, workshops, and resources to equip team members with the necessary skills and knowledge to excel in Agile practices.- Serve as a trusted consultant, collaborating with teams to identify areas for improvement and implementing process refinements, ultimately leading to increased efficiency and product quality.

- Lead Agile and Scrum training course tailored to junior IT professionals, equipping them with essential skills to excel in Agile development environments.- Craft and deliver accessible, hands-on workshops and coaching sessions, simplifying complex Agile concepts and methodologies to foster rapid comprehension and application.- Develop specialized training materials, incorporating real-world IT scenarios and challenges, empowering participants to navigate Agile projects with confidence.- Mentor and guide junior IT teams in adopting Agile principles, cultivating an environment of knowledge sharing and collaboration- Act as a dedicated resource for junior IT professionals, offering ongoing support, feedback, and resources to accelerate their Agile journey within the organization.

- Provided expert consulting to help SaaS customers optimize the value of their product and mitigate risk through program management - Led multiple cross-functional projects and programs for Enterprise SaaS customers, spanning various product lines - Utilized a range of project management methodologies, including Waterfall, Agile, Scrum, and Kanban, to achieve successful outcomes - Mentored and trained project management professionals in Agile and Waterfall methodologies to enhance their skills and knowledge.

Luxembourg, Luxembourg

- Spearheaded the Agile Transformation initiative for the EU Commission Informatics team, driving a shift towards more efficient and effective project management practices - Facilitated all Agile ceremonies and artifacts to support the team in adopting Agile Ways of Working Led the first PI Planning Event, setting the foundation for a successful Agile implementation - Developed a comprehensive vision, dependencies, timeline, and go-forward plan for a Cloud Migration project, leveraging existing architectural runway to support the transition to Agile.

Bucharest, Romania

- Implemented SCRUM methodology for business performance improvement (BPI) projects across various domains, including technology transformation and data analysis - Set up Agile ceremonies and workflow, and facilitated the creation and execution of artifacts to support the transition from Waterfall - Trained and coached multi-disciplinary teams in Agile ways of working, developing tools and resources to facilitate the adoption of these new practices - Successfully delivered multiple BPI initiatives on time, on scope, and on budget, with a track record of driving significant business growth (e.g., increased KPI adherence from 50% to over 90% within 6 months through the use of SCRUM) - Managed a portfolio of BPI projects and initiatives from various business areas, utilizing data-driven approaches and innovative ways of working - Led cross-functional, cross-company teams of project managers, leads, subject matter experts, analysts, and business intelligence professionals towards common goals, while maintaining high levels of customer and partner satisfaction.

Bucharest, Romania

- Manage multiple projects’ scope and delivery by using SAFE Agile methodology and SCRUM Framework- Coordinate all Agile ceremonies for the broad stakeholder audience and coach on best practicesWork to shield the various teams and drive towards blocker closure: root causing and drive to resolution- Ensure deliverables are up to quality standards at the end of each iteration- Plan capacity, budget and drive effectiveness and velocity for product delivery team- Coach team members and stakeholders on best practices to ensure success- Collaborate with partners/vendors to ensure continuous service delivery and quick incident resolution- Report on all relevant metrics and present challenges and solution to our higher management audience

Bucharest, Romania

- Process Automation & Continuous Improvement: Spearheaded robotic process automation (RPA) initiatives by assessing process efficiency, cost-benefit analyses, and key controls to ensure end-to-end process consistency. Designed automation roadmaps in collaboration with senior stakeholders.- Vendor Operations & Compliance: Managed strategic partnerships with vendors and internal stakeholders. Oversaw contract compliance, developed metrics-driven performance, and facilitated regular business reviews to address performance gaps and deliver innovation.- Stakeholder Management & Collaboration: Established robust communication channels with business leaders, solution providers, and global teams to support seamless integration of strategic initiatives and tools. Led cross-functional workshops to identify improvement areas, integrate best practices, and promote collaboration across Dell’s business units.- Marketing Operations Support: Directed marketing strategy creation and review processes, ensuring cross-functional alignment on campaigns. Acted as lead auditor for financial services materials, implementing a continuous improvement system to streamline audit processes. Key Achievements- Enhanced Process Efficiency: Achieved a 20% reduction in operational lead times by applying Lean principles to identify bottlenecks and streamline automation processes, directly improving resource allocation and project timelines.- Optimized Vendor Performance: Improved vendor performance metrics by 15% by introducing Agile-based feedback loops and continuous improvement cycles, which fostered accountability and proactive issue resolution.- Implemented Agile for Strategic Impact: Successfully introduced Agile methodologies for cross-functional teams, reducing project turnaround times by 30%.- Increased Marketing Process Efficiency: Saved over 200 hours annually through a continuous improvement framework designed for marketing audits, improving compliance.

Bucharest, Romania

Team Leadership & CoordinationManaged the CEE Customer-Facing Specialist team, overseeing customer relationships, order management, and continuous improvement processes to optimize service delivery.Strategic Improvement InitiativesLed both internal and customer-driven improvement initiatives across the region, aligning with business priorities to enhance service efficiency and value.Key Account ManagementOversaw strategic customer relationships, providing top-tier support for escalations, business reviews, and improvement initiatives, ensuring customer satisfaction and business continuity.Stakeholder Communication & EngagementDeveloped and executed communication strategies with key stakeholders to maximize project impact and foster cross-functional collaboration.Business Development & Project ManagementDrove new business development efforts and managed emerging projects, identifying growth opportunities and optimizing operational effectiveness.Continuous Improvement & Performance OptimizationLed initiatives in SAP automation and customer experience metrics to enhance performance and streamline processes. Championed strategies to improve operational efficiency and meet KPIs.Mentorship & Skill DevelopmentMentored cross-functional teams, fostering skill enhancement and professional growth to support high-performance goals.Key Areas: Team leadership, process improvements, operations management, supply chain, account management.

Bucharest, Romania

Global LeadershipLed a team across EMEA and the US, driving key projects within the service line for the US and APAC regions, with a primary focus on Return Material Authorization for Honeywell Scanning & Mobility equipment.Cross-Functional CollaborationDelivered projects across systems integration (SAP, SFDC), demand planning, revenue optimization, and customer care. Led Voice of the Customer programs to improve service alignment and quality.Process Improvement & InnovationLeveraged Six Sigma to streamline workflows and boost accuracy across finance and inter-departmental operations. Proactively identified and addressed inefficiencies, enhancing process speed and effectiveness.Coaching & DevelopmentCultivated team growth through structured coaching, mentoring, and training. Supported SMART goal setting to foster a high-performance culture and continuous skills advancement.Business Enablement & Stakeholder EngagementCollaborated with departments to enhance customer experience and resolve complex, high-value issues. Built strong partnerships with internal teams and external stakeholders, ensuring positive outcomes in critical situations.Channel Partner RelationsManaged relationships with resellers, distributors, and key partners, driving collaboration that improved partner experience and fostered new business opportunities.

Bucharest, Romania

- Various roles in the sales area, ranging from support to customer retention to lead generation and Channel Partner operations. - Won multiple qualitative and quantitative internal contests for KPI and Sales goals adherence - Trained and coached newcomers - Led multiple BPI initiatives in related areas and drove long lasting relationship building with strategic customers, offering top-tier support and consultancy on issues and upselling opportunities

Master'S Degree, Business Management And Comunication

Bachelor'S Degree, European Administration