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- Microsoft Server management- Active directory management- Office 365 / Microsoft Exchange management- Shared printer management using Safecom software and Web jet Admin- Managing company assets using HP asset manager- SAP system management- Manage Capex/Opex- Manage Risk assessment prevention- Manage Alcatel PABX IP telephony system- Training and creating awareness to all Employees on system and software usage andsecurity measures.- Hand Held devices management- Manage purchasing orders for IT equipment- Ensure a stable Network and update virus protection- Managing maintenance of all IT Equipment

Manage IP Cameras o Manage IP Phones o Responsible for the provision of IT infrastructure services including desktop applications, Local and / or Wide area networks, IT security and telecommunications. o Development and implementation of new systems. o To develop and maintain a disaster recovery plan. o To develop and control the IT security policy. o Provide a monthly written report to the IT Manager on all aspects of the IT Department.

Maintains licenses for all software. o Ensures that all systems are covered by the proper maintenance contracts. o Manages the configuration records, program files and data files on the computer system. o Investigates and reports software problems to the vendor, or MIS Regional area, or corporate offices. o Trains selected hotel staff to take on major responsibilities of Systems Manager in his absence.

In charge of the systems department daily operation hardware and software support. o Provide assistance to internal and external hotel guests. o Maintaining a stable and up-to-date environment. o In charge of TQM Total Quality Management Team. o In charge of QES Quality Evaluation System in the hotel.