Ryan Wieser Email & Phone Number

United States

Denver, Colorado, United States

Greater Denver Area

Denver, Colorado

Led teams to deliver custom Enterprise SaaS Association Management Software on-time for successful go-lives for a trusted vendor company in the association management industry-Owned the project management, business analysis and quality assurance responsibilities for my teams, which required less resources and resulted in more efficient time usage and.

Greater Denver Area

• Manage 6-12, at once, full life cycle enterprise SAAS solutions projects with little to no direct supervision
• Resolve project and client blockers including team management, tactical communication, issues logs, risk management and more
• Utilize Agile-based Methodology for all projects, able to be flexible with process depending on project needs
• Ensure each project phase completes throughout SDLC via weekly calls and meetings, internally and externally, and utilizing Project Pulse in Salesforce
• Provide onsite business consulting including staff recommendations, project documentation and business process development to North American, Australian, Canadian clients ensuring successful and on time project.
• Troubleshoot and support a variety of technical issues throughout Application and client business including Software VATs, UATs, and Post Go-Live Support

Sydney, New South Wales, Australia

Greater Denver Area

• Managed over 50 client complex website implementations at any given time
• Used negotiation and sales skills to save “At Risk” clients who were not responding
• Worked with clients daily to train, manage, and integrate them before completing their implementations
• Led collaboration with Support Team and Development team to resolve multiple integrations and processes
• Restructured implementation processes to implement and bill clients up to 50% faster
• Managed multiple larger accounts and managed custom integration requests

Greater Denver Area

• Member of the AtHomeNet support team that resolves 50 – 150 website support cases per day
• Resolved an issue with the ‘What’s Nearby’ widget and developed and documented a work around
• Demonstrated excellent time and client management by maintaining my case closures and working diligently with clients
• Developed technical proficiency with the AtHomeNet SaaS platform
• Displayed excellent verbal and written communication skills with both clients and coworkers
• Worked in Salesforce daily

Castle Pines, CO

• Managed over 100 commercial real estate transactions, including several for multi-billion dollar clients
• Earned revenue in excess of $300,000 in seven months for NAI Global
• Negotiated leases in a team effort saving clients an average of 20% off real estate expenses
• Created financial analysis for transactions to help clients make informed decisions
• Developed time management and organization skills to keep up with many facets of responsibility
• Collaborated with teammates and clients to solve client’s real estate problems

Indianapolis, Indiana Area

• Explained product knowledge and field techniques to colleagues
• Created brand awareness for products through direct marketing
• Planned and developed field marketing programs with focus on upselling multiple products

Indianapolis, Indiana Area

• Presented product to potential clients generating $20,000 in revenue
• Implemented new pricing strategy in an effort to upgrade past customers orders
• Assisted in the development and management of company marketing plan
• Created brochures with product statistics, features, and benefits

Cincinnati, Ohio Area

- Designed marketing flyers and advertising table for sponsored luncheons- Reorganized and restructured company website- Contacted potential 401(k) clients to market and explain company offerings- Analyzed funds for annuities - Organized mailing and scheduled speaker for quarterly seminar

Cincinnati, Ohio Area

Created manuals for vintage motorcyclesPerformed weekly inventory updatesDeveloped and maintained company website Designed and organized walk in store to compliment online store presenceManaged shipping and receiving of ordered products