William Archer Email & Phone Number

West Palm Beach, Fl, Us

West Palm Beach, Florida Area

Supported Engineering Team on new and current products of batteries and chargers for Barcode scanners, two-way radios, cell phones and printers. Characterized Lithium-Ion battery protection circuitry, created IQC documents and procedures, and generated documentation for all current test procedures and factory SOP’s.

Medley, Fl

Troubleshoot and repair computer controlled load safety systems for Kobelco and Tadano cranes. Aid mechanics in electrical troubleshooting and support shop personnel and operating engineers.• Designed and built a simulator to bench test the computer controlled load safety systems. • Implemented PC applications and service bay integrated diagnostic systems and trained mechanics on how to use troubleshooting software to aid in the repair of engines in heavy duty trucks and cranes.

Plantation, Fl

Executed root cause analysis to improve yield and reliability of current shipping products (MOL). Distributed workload to 3rd party engineers and carefully organized, analyzed and prepared technical data reports to ensure proper workflow and productivity. Assisted other Engineers with data collection, analysis and solutions regarding Electromagnetic Interference (EMI), Electromagnetic Emissions (EME) and Touch screen performance.● Supported over 30 Cellular Phones from NPI (New Product Introduction) until EOL (End of Life).● Reduced escaping defects by analyzing NPI returns, formulated corrective actions and strengthened factory processes and test procedures.● Consulted with suppliers to improve quality of material supplied to the factory.● Supported Government Agencies (FBI, West Palm Beach Police Dept and Dept of Child and family services), traveled to customer locations to analyze field specific complaints and formalized solutions for unique issues. ● Continually reduced field failure rates by half after the first 3 months of shipment by collaborating with Engineering, Manufacturing and Supply Chain organizations.● Co-authored a plan that modified phone software to prevent the recall of approximately 150K phones built with an incorrect part.● Formulated new test procedures for service centers to improve the quality of products delivered to customers to ensure their replacement units were of the same or higher quality than factory new.● Executed new prototype teardowns/design reviews and provided feedback to engineering on possible field related issues due to design flaws.● Identified EME source on MotoG and mocked up several viable options to reduce EMI on multiple GSM, LTE and WCDMA bands.

Plantation, Fl

Automated Test Systems Support GroupMaintained Linux based Automated Test Equipment in a fast paced high volume manufacturing facility of iDEN cell phones. Test stations were responsible for Programming, Tuning/Phasing and verification of assembly to ensure a quality product was delivered to the customer. Entered and distributed work load to other technicians. Maintained quality by performing Calibration, assuring proper factory testing and safety compliance.● Led a team of Technicians that restored functionality and enhanced productivity of Automated Test Equipment.● Introduced new safety features into test fixtures that reduced the likelihood of an operator getting injured.● Developed Calibration and Preventative Maintenance schedules for the Factory test equipment and distributioncenter programming stations which reduced down time and increased throughput.● Assembled and debugged multiple automated phone programming stations in Florida for a distribution center inTexas. Traveled to Texas, setup these stations and validated performance.● Wrote work procedures for analysis technicians to follow.

Plantation, Fl

Bench Tech responsible for analyzing factory failures to component level of iDEN based cell phones and portable two-way radios in a high speed factory environment.● Initiated ownership of quality coming of the assembly line and resolved issues at the process level which ultimately reduced the defect rate and the cost of poor quality.● Trained new and seasoned technicians alike in efficient troubleshooting techniques for iDEN based cell phones.● Created troubleshooting guides to help factory technicians with analysis and repair.● Wrote detailed reports on factory Quality Assurance failures for engineering teams.