#About meHolistic individual with a demonstrated history of working in telecommunications, Media, Banking, etc. Skilled in Negotiation, Microsoft Word, Editing, Public Speaking, and English. Strong sales professional with a bachelor's degree focused on English language and literature/letters from Kenyatta University. #Professional SummaryDynamic Bilingual Customer Service Representative with around eight years of experience handling incoming calls, resolving customer(s) issues, inputting orders, and processing shipments.Native English speaker and fluent in Swahili. Dedicated to maintaining the highest customer satisfaction while processing large volumes of calls in a bustling call Centre.A compassionate, creative, and effective individual with a variable experience in classroom administration, professional development, and project planning and Customer Relations.Equipped with an extensive background in versatile education environments as a motivated professional in building productive relationships resolving complex issues and winning customer loyalty.#Career ObjectivesTo work as an all-around management professional in a challenging organization that provides an opportunity for personal growth and development. #Personal Attributes  Team player  Customer-oriented  Good communication skills  Drive for results  Efficient at my work  Working under minimum supervision  Hardworking