Denise Silva Email and Phone Number
At Santander Consumer USA, my focus is on analyzing credit applications and negotiating structures that enhance our profitability. With over three and a half years of experience, I've honed skills in team building, reporting & analysis, and customer satisfaction, ensuring our loan and lease originations process adheres to both policy and regulation.Previously, as a Finance Manager at IV Auto Sales, I excelled at converting showroom visits into sales and fostering long-term customer relationships. My approach combines in-depth product knowledge with a commitment to understanding client needs, contributing to a track record of meeting and surpassing monthly targets.
Santander Consumer Usa
View- Website:
- santanderconsumerusa.com
- Employees:
- 3289
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Credit AnalystSantander Consumer Usa Dec 2020 - PresentDallas, Texas, United StatesAnalyzes credit applications based on program and negotiates a structure with thedealer that puts the company in a profitable position.Builds relationships at the dealership level to increase closure rate.Meets monthly application and funding volume goals within assigned portfolio.Accountable for the management of the Consumer Loan and Lease Originationsprocess from application review through funding Ensures adherence to internalpolicy and external regulations. -
Sales ConsultantBmw Of Arlington Oct 2019 - Dec 2020Arlington, TexasConverting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate vehicle.Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.Building a rapport with potential customers to improve the possibility of a sale in the future.Maintaining a customer database and communicating with them.Assisting customers with completing the relevant paperwork required for a successful sale to be processed.Maintaining reporting structures and recording sales and inventory on our CRM software.Collaborating with team members to reach sales targets.Understanding Automotive Lending procedures and processes -
General ManagerIv Auto Sales Jun 2017 - Oct 2019Mesquite, TexasEnsured the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration).
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Finance ManagerIv Auto Sales Jun 2017 - Oct 2019Mesquite, Texas, United StatesResponsible for submitting and approving all outsidefinancing dealsEstablished network of lenders that offered the bestdeal for the customer and highest profit margin forthe dealershipPresent and sell all warranty, gap insurance, andback end productsReview and inspect the paperwork and stipulationsto ensure a timely turn around on fundingMaintain and collect on In-House Financing Portfolio
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Internet Sales ManagerSouthwest Kia Feb 2017 - Jun 2017Rockwall, TexasGenerate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers.Attract potential clients and retain current clientele by answering product questions received via phone and/or internet.Proficient in CRM. Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)Direct customers to product information resources, including those available on the internetChecked email frequently and respond to inquiries immediately.Responsible for making outbound sold and unsold follow-up calls.Be available to respond to phone AND email inquiries in a professional, well-spoken mannerMeet and exceed goals each monthly and quarter sales goals. -
Sales AssociateSouthwest Kia Jan 2016 - Feb 2017Mesquite, Texas• Greet and guide customer as they appear on the lot to proceed into the sales process• Assist customers in finding a vehicle that meets their needs• Assist customers in the completion of their sales applications• Assist management in ensuring the lot is merchandised correctly to maximize sales• Greet and guide customer as they appear on the lot to proceed into the sales process• Assist customers in finding a vehicle that meets their needs• Assist customers in the completion of their sales applications• Assist management in ensuring the lot is merchandised correctly to maximize salesOther duties • Enthusiastic with high energy throughout the sales workday• Meet and exceed customer's expectations• Outgoing with a friendly personality, especially while handling objections• Quality customer service skills• Good sales and/or customer service track record• Possess strong communication skills• Persistent, competitive and have a good work ethic• Focus on the customer’s needs to enhance dealership and personal sales• Computer literate and have basic math skills• Ability to follow company processes -
Realtor®Dallas City Center Realtors Oct 2014 - Jan 2016Dallas/Fort Worth AreaProvide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best termsDetermine clients’ needs and financials abilities to propose solutions that suit themIntermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealingPerform comparative market analysis to estimate properties’ valueDisplay and market real property to possible buyersPrepare necessary paperwork (contracts, leases, deeds, closing statements etc)Manage property auctions or exchangesMaintain and update listings of available propertiesCooperate with appraisers, escrow companies, lenders and home inspectorsDevelop networks and cooperate with attorneys, mortgage lenders and contractorsPromote sales through advertisements, open houses and listing servicesRemain knowledgeable about real estate markets and best practices
Denise Silva Education Details
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Champions School Of Real EstateReal Estate License -
Mesquite High SchoolHigh School Diploma
Frequently Asked Questions about Denise Silva
What company does Denise Silva work for?
Denise Silva works for Santander Consumer Usa
What is Denise Silva's role at the current company?
Denise Silva's current role is Credit Analyst @ Santander Consumer USA | Credit Analyst.
What schools did Denise Silva attend?
Denise Silva attended Champions School Of Real Estate, Mesquite High School.
Who are Denise Silva's colleagues?
Denise Silva's colleagues are Michelle Rueda García, Jason Chappell, Larry Hoggard, Joan Stivala, Chuck Keys, Maria Cooper, Genesis Arellano.
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Denise Silva
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1 (916) 7XXXXXXX
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2ucsc.edu, yahoo.com
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