Denise Silva

Denise Silva Email and Phone Number

Credit Analyst @ Santander Consumer USA | Credit Analyst @ Santander Consumer USA
dallas, texas, united states
Denise Silva's Location
Dallas, Texas, United States, United States
About Denise Silva

At Santander Consumer USA, my focus is on analyzing credit applications and negotiating structures that enhance our profitability. With over three and a half years of experience, I've honed skills in team building, reporting & analysis, and customer satisfaction, ensuring our loan and lease originations process adheres to both policy and regulation.Previously, as a Finance Manager at IV Auto Sales, I excelled at converting showroom visits into sales and fostering long-term customer relationships. My approach combines in-depth product knowledge with a commitment to understanding client needs, contributing to a track record of meeting and surpassing monthly targets.

Denise Silva's Current Company Details
Santander Consumer USA

Santander Consumer Usa

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Credit Analyst @ Santander Consumer USA | Credit Analyst
dallas, texas, united states
Employees:
3289
Denise Silva Work Experience Details
  • Santander Consumer Usa
    Credit Analyst
    Santander Consumer Usa Dec 2020 - Present
    Dallas, Texas, United States
    Analyzes credit applications based on program and negotiates a structure with thedealer that puts the company in a profitable position.Builds relationships at the dealership level to increase closure rate.Meets monthly application and funding volume goals within assigned portfolio.Accountable for the management of the Consumer Loan and Lease Originationsprocess from application review through funding Ensures adherence to internalpolicy and external regulations.
  • Bmw Of Arlington
    Sales Consultant
    Bmw Of Arlington Oct 2019 - Dec 2020
    Arlington, Texas
    Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate vehicle.Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.Building a rapport with potential customers to improve the possibility of a sale in the future.Maintaining a customer database and communicating with them.Assisting customers with completing the relevant paperwork required for a successful sale to be processed.Maintaining reporting structures and recording sales and inventory on our CRM software.Collaborating with team members to reach sales targets.Understanding Automotive Lending procedures and processes
  • Iv Auto Sales
    General Manager
    Iv Auto Sales Jun 2017 - Oct 2019
    Mesquite, Texas
    Ensured the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration).
  • Iv Auto Sales
    Finance Manager
    Iv Auto Sales Jun 2017 - Oct 2019
    Mesquite, Texas, United States
    Responsible for submitting and approving all outsidefinancing dealsEstablished network of lenders that offered the bestdeal for the customer and highest profit margin forthe dealershipPresent and sell all warranty, gap insurance, andback end productsReview and inspect the paperwork and stipulationsto ensure a timely turn around on fundingMaintain and collect on In-House Financing Portfolio
  • Southwest Kia
    Internet Sales Manager
    Southwest Kia Feb 2017 - Jun 2017
    Rockwall, Texas
    Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers.Attract potential clients and retain current clientele by answering product questions received via phone and/or internet.Proficient in CRM. Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)Direct customers to product information resources, including those available on the internetChecked email frequently and respond to inquiries immediately.Responsible for making outbound sold and unsold follow-up calls.Be available to respond to phone AND email inquiries in a professional, well-spoken mannerMeet and exceed goals each monthly and quarter sales goals.
  • Southwest Kia
    Sales Associate
    Southwest Kia Jan 2016 - Feb 2017
    Mesquite, Texas
    • Greet and guide customer as they appear on the lot to proceed into the sales process• Assist customers in finding a vehicle that meets their needs• Assist customers in the completion of their sales applications• Assist management in ensuring the lot is merchandised correctly to maximize sales• Greet and guide customer as they appear on the lot to proceed into the sales process• Assist customers in finding a vehicle that meets their needs• Assist customers in the completion of their sales applications• Assist management in ensuring the lot is merchandised correctly to maximize salesOther duties • Enthusiastic with high energy throughout the sales workday• Meet and exceed customer's expectations• Outgoing with a friendly personality, especially while handling objections• Quality customer service skills• Good sales and/or customer service track record• Possess strong communication skills• Persistent, competitive and have a good work ethic• Focus on the customer’s needs to enhance dealership and personal sales• Computer literate and have basic math skills• Ability to follow company processes
  • Dallas City Center Realtors
    Realtor®
    Dallas City Center Realtors Oct 2014 - Jan 2016
    Dallas/Fort Worth Area
    Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best termsDetermine clients’ needs and financials abilities to propose solutions that suit themIntermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealingPerform comparative market analysis to estimate properties’ valueDisplay and market real property to possible buyersPrepare necessary paperwork (contracts, leases, deeds, closing statements etc)Manage property auctions or exchangesMaintain and update listings of available propertiesCooperate with appraisers, escrow companies, lenders and home inspectorsDevelop networks and cooperate with attorneys, mortgage lenders and contractorsPromote sales through advertisements, open houses and listing servicesRemain knowledgeable about real estate markets and best practices

Denise Silva Education Details

  • Champions School Of Real Estate
    Champions School Of Real Estate
    Real Estate License
  • Mesquite High School
    Mesquite High School
    High School Diploma

Frequently Asked Questions about Denise Silva

What company does Denise Silva work for?

Denise Silva works for Santander Consumer Usa

What is Denise Silva's role at the current company?

Denise Silva's current role is Credit Analyst @ Santander Consumer USA | Credit Analyst.

What schools did Denise Silva attend?

Denise Silva attended Champions School Of Real Estate, Mesquite High School.

Who are Denise Silva's colleagues?

Denise Silva's colleagues are Michelle Rueda García, Jason Chappell, Larry Hoggard, Joan Stivala, Chuck Keys, Maria Cooper, Genesis Arellano.

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