Ms. Robin L. Thompson Email & Phone Number

Arlington, Va, Us

Bellevue, Washington, Us

Camano Island , Us

Everett, Washington, Us

Everett, Washington, Us

Serve as a subject matter expert providing management, technical, and certification services to OEMs and commercial airlines (including Mitsubishi Regional Aircraft Company, AMGI, Inc., IDEA International, Survival Capsule, LLC and Astronics AES). Programs/projects range from market-driven strategy and conception to delivery of product, including business plan and work statement development, engineering/manufacturing integration, total aircraft interior retrofit programs and airworthiness approvals.• Successfully delivered multiple programs, leveraging in-depth expertise in managing teams, customers, processes, suppliers, and strength in program cost control, schedule milestones adherence, and overall product quality.Highlights:(i.) Next-generation interior development for newly introduced Mitsubishi Regional Jet (MRJ) built by Mitsubishi Aircraft Corporation (MITAC) and certified by the Japanese Civil Aviation Bureau;(ii.) Supporting Astronics AES clients (including but not limited to Airbus, The Boeing Company, Bombardier, Embraer, Singapore Airlines, All Nippon Airlines, Delta Airlines, United Airlines and Turkish Airlines) in metrics standardization, purchase agreement development, and relationship building to facilitate programs’ progress.

Serve as a subject matter expert providing implementation and training services for the Net-Inspect Enterprise Quality Management System to OEM’s (including The Boeing Company, Airbus, Bombardier, Mitsubishi Regional Aircraft Company, Pratt & Whitney - Aviation / Aerospace) and their respective Tier 1 supply chain partners.

Irvine, California, Us

Managed large Airline accounts with complex integration activities and demanding delivery timelines. Focused on: Boeing/Airbus commercial airline modification and IFE system implementation programs for domestic and International customers, including Singapore Airlines, V Australia, Virgin America and American Airlines. Served as the program focal point and communications liaison (customers, suppliers, OEMs) for total program success and optimal passenger experience.• Delivered consistent performance in this highly visible role with ownership for critical projects on a global basis, requiring interaction with multiple levels across Panasonic and customer organizations. Key highlights: (i.) Oversaw implementation of state-of-the-art Panasonic IFE systems; (ii.) Managed launch of Panasonic's innovative, highly sophisticated eX2 series Platform entertainment system installed on all models of commercial aircraft, including the first Airbus A380. Successfully handled large complex programs and resolved multiple difficult situations/challenges to ensure win-win for customers and Panasonic. • Completed projects on time and within budget. Demonstrated confident leadership, the ability to deliver effective presentations, analyze and interpret customer requirements, plan effectively, and champion client satisfaction. Collaborated with multiple teams and departments: Sales, Marketing, Engineering, Logistics, Product Support, Quality Assurance, Technical Data.

Everett, Washington, Us

Managed complex aircraft interior and system integration modification programs, coordinating interdepartmental functions and working closely with team members to support a globally collaborated environment. Hands-on involvement in developing risk assessments and overseeing recovery plans, and facilitating program infrastructure by creating work breakdown structures, schedules, and program plans. Customers included but not limited to: Singapore Airlines, All Nippon Airways, Thai Airways, Royal Brunei, and Air France. • Utilized program management techniques and principles (PMBOK) to ensure on-time, within-budget program delivery, and cost controlled scope management to minimize delays. Demonstrated particular skill in assisting customer and stakeholders in resolving challenging and intricate issues and risks throughout the program lifecycle, including FAA and foreign regulation compliance, quality assurance, and subcontracting. Key driver in (i.) Navigating highly challenging program from a significant delay to ahead of schedule delivery; (ii.) Directing the certification process for complex projects involving multiple change orders within intensive timelines.

Arlington, Va, Us

Business Plan Manager (1997-2000)Business Leader (1996-1997)Administrative Specialist (1995-1996)777 Model Manager Technical Support (1994-1995)Program Planner (1993-1994)Office Administrator (1991-1993)Administrative Placement Support (1990-1991)Rapid progression through increasingly responsible leadership roles. Hands-on involvement in: (i.) Managing the 777 Program Leadership Team in the development, integration, implementation and management of the Division Business Plan; (ii.) Providing direction to stakeholder organizations of new / revised programs, plans, strategies, tactical initiatives, processes, and metrics supporting the 777 Business Plan; (iii.) Directing and guiding a product development team for the 777 Over Head Attendant Rest and Space Utilization Program.

Bs, Business / Econ / Marketing

Bs, Business / Econ / Marketing

Education record