GIBCA LTD. CO. is an established manufacturer and supplier of premium décor products for finishing construction projects and spread out its operations over the entire Middle East and North Africa, associated with major commercial, hospitality, educational and healthcare developments projects.• Boosted average annual sales by 25% through effective leadership of sales team.• Enhanced inquiries’ volume by 80% due to efficient implementation of business development action plans!Developed and implemented new marketing and sales plans and defined the strategy for the upcoming quarters!Foster and maintain excellent working relationships with customers by calling on them and providing regular technical and project support!Reviewed constantly the customer feedback and then suggested ways to improve the processes and customer service levels which increased the overall satisfaction rate of the customers!

• Have worked closely with the sales team to develop sales tools!• Initiated, negotiated and signed-on new national and regional customers!• Increased brand awareness and established new customers!• Generated leads and cold call prospective customers!

• Planned and coordinated administrative procedures and systems and devised ways to streamline processes!• Ensured the smooth and adequate flow of information within the company to facilitate other business operations!• Organized and supervised other office activities (recycling, renovations, event planning etc.!

• Developed and implemented new marketing and sales plans and defined the strategy for each quarter in a financial year!• Planned, supervised and coordinated execution of marketing strategies!• Understood the client needs and handled the negotiation process!Maintained knowledge of market changes to make the most informed decisions possible!