Martin Schmidt Email & Phone Number

Germany

Germany

Herndon, Virginia, Vereinigte Staaten Von Amerika

Key contributions:- Lead a cross-functional international team to ensure the safe and reliable operation of the largest Airbus fleet worldwide of American Airlines and JetBlue.- Resolve daily and long-term operational disruptions and implement reliability improvement plans.- Ensure seamless introduction of new aircraft models to the operation.- Increase revenue by identifying opportunities on customer and market intelligence and facilitate tailored marketing for upgrades and aircraft sales.- Increase customer satisfaction by developing relationships with working, senior and executive management, executing commercial contracts and gestures.- Orchestrate review meetings with customer executives. Establish program balancing technical and strategic discussions. Ensuring flawless execution of logistics and networking events.- Accountable for aviation environmental and sustainability initiatives in North America. Deliver solutions to reduce the carbon footprint of aircraft operations through strategic marketing.- Implement executive event communication best practices to retain and build customer loyalty and foster customer engagement.

Hamburg Und Umgebung

Key contributions:- Provide solutions for a healthy, environmentally friendly and fun urban mobility start-up.- Drive exceptional regional sales and establish Cowboy brand footprint.- Provide competent and reliable technical service and repairs.- Set up ride experiences and perform interviews with journalists for press reviews.

Hamburg

Key contributions:- Accountable for quality-related escalations from the worldwide customer base. Reestablish customer confidence and satisfaction through mitigation and resolution of non-quality.- Build and execute Quality Control Plans and lead customer communication.- Establish and lead through customer communication forums for customers worldwide.- Travel to customers worldwide representing the Airbus quality organisation.

Hamburg

Key contributions:- Leading a team working in close collaboration with manufacturing shop floor to analyze and document solutions for complex technical issues, inefficient processes, risks and hazards.- Continuously increase the team’s expertise to reliably solve complex issues through effective root cause analysis applying recognized standards and methods.- Drive engagement, motivation and development of each team member.- Regularly report progress and achievements to executive management on high-impact topics.

Hamburg

Key contributions:- Accountable for aircraft deliveries representing the Quality department. Ensure build process in accordance with EASA CS-25 and Part 21G regulations.- Sign and validate aircraft release for operational tests, flight test and technical completion.- Release milestones for operational & flight test under EASA Part 21G authorisation.- Demonstrate EASA / FAA compliance to customer and deliver complete and validated documentation on aircraft level to airlines customers.

Hamburg

Key contributions:- Authoring EASA Part 21G documentation such as Technical Requests and associated feasibility studies, Technical Repercussion Sheets and Modification Approval Sheets. Ensuring coherency and accuracy.- Ensure documentation for structures and systems ready for A380-800 type certification.- Organize and lead technical decision gate for new modifications in collaboration with Chief Engineer and Configuration Control departments enabling technical product development.

London

Operated on B757-200, B767-200/300 out of London-Gatwick base upholding a high standard of flight safety and passenger comfort.