- Managing audit related corrective actions and recommendations for Cybersecurity- Designed and implemented Cybersecurity performance dashboard (KPI and KRI). Developing additional Operational Indicators (OI) using Microsoft Power BI- Assessed various Information Security Risk Management Frameworks (RMF) and its implications: ISO, NIST and ISACA- Aligned CSIRP (Cybersecurity Incident Response Plan) to IT Service Continuity Management (ITSCM) Playbook- Participated in documenting Cybersecurity Threat profile- Coordinating the creation of a Pen Test Plan based on criticality of applications and infrastructure- Established Risk quantification by linking Corporate Risk Matrix to log normal distribution based on confidence level selection (Monte Carlo simulation)- Led company wide cyber threat and risk assessment for IT and OT as per BCUC Directive #8. This will lead into a cybersecurity plan as per BCUC Directive #9 comprising of Identity & Access Management, Network security, Cyber asset management, Data protection, Detection capabilities expansion, SOC transformation.- Planner for GridEx VI cybersecurity incidence handling table-top simulation exercise.- Actively assisting BC Hydro's Treasury colleagues towards renewal of cybersecurity insurance.

• Completed a comprehensive Disaster Recovery (DR) Roadmap, including Business Impact Analysis (BIA) and technical gap analysis based on SPOF – Single Point of Failure for critical applications and infrastructure. Now developing a DR Implementation Plan• Enhanced the Asset Health Index tracking and reporting. Working with Portfolio Manager to link Business Value to Asset Health for sound business cases and investment justifications• Tracking and reporting of IT Risks, including roll up of Cyber security Risks using an IT Risk Register. Assisting with cyber security insurance $ assessment and development of cyber security specific risk matrix • Contributing towards the development of IT Service Continuity Management (ITSCM) process incorporating ITIL guidelines and linking it to Cybersecurity Incidence Response Plan (CSIRP)• "Big Data": Contributing towards strategy of BC Hydro’s Energy Analytics System: use cases, stakeholder analysis, privacy impact (PII), architecture vision leading to a Roadmap. Consideration of PaaS (Cloud) vs. on-prem solutions.• Co-leading development of F21 Business Plan, Action Plan and Operating Budgets• Assigned to cybersecurity risk management as of Sep 2020

- Business process and value stream mapping of purchase categories, including workshops- Project management including Project Charters and Business Cases- Co-developed the Total Life Cycle Cost Model (TLCC) / Total Cost of Ownership (TCO) with scenario analysis for Category Management- Developed the Benefits Tracking Framework template for BC Hydro Category Management group- RFx requirements reviews and Privacy Impact Assessments (FOIPPA) submissions- Accounts Payable: Implementation of consolidated supplier invoicing using Journal Voucher upload in conjunction with Ariba e-commerce system- Author of training materials for the Category Management team- Developed Supply Chain risk template aligned to BC Hydro's Corporate Risk Matrix- Finalist of BC Hydro annual FY16 award under the "Customer Service" category

• Procure to Pay (P2P) Business Process Review and C-198 (C-SOX) controls documentation.

• Business Lead & Project Management for implementing Purchasing, Contracts Management, Procurement Card (P Card), Employee Expenses and Accounts Payable (incl. interfaces to Assetworks, Cityworks, Tempest systems) P2P modules in Agresso ERP system. Included business process mapping and design of complex online approval workflows.• Redesigned non-ERP Business Processes for the Purchasing / Supplies Management and Accounts Payable sections including procedures, forms and RFx templates • Co-designed and executed QA test scripts, communication and training materials.• Actively assisted with setting up tax codes and segregation of duties.

• Outsourced & set up the Contact Centre to a 3rd party service provider in Manila, Philippines. Achieved “90/90” performance within 3 months. Developed KPIs.• Developed detailed QA scripts as part of new online App based, kiosk and over the counter payment channels.• Conducted surveys as part of Voice of Customer (VOC) initiatives.• Formalized Chargeback (credit cards) and Not Sufficient Funds (Bank ACH) processes & negotiated contracts with new payment processors. Member of TIO Risk Management Committee.

[Role was restructured due to amalgamation into a province wide shared services center] • Assisted the Corporate Supply Chain Director in managing transition into a shared services organization.• Achieved zero grievance from union staff. Mentored direct and in-direct reports (union and non-union staff). • Received award from Healthcare Supply Chain Network (www.hscn.org) for developing mass data upload tools for the PeopleSoft ERP item/material master. • Developed new processes for loaner items for operating rooms; and invoice to PO mismatches• Achieved higher productivity through new RFx bid and pro-forma contract templates for various purchase categories.• Responsible for inventory management and procurement of medical supplies and services for the health agencies reporting to PHSA - managing contracts, RFX bidding, negotiations.

[Role restructuring upon acquisition by SAP] • Set up the Purchasing section in the Dublin, Ireland Shared Services Center, including hiring.• Co-developed the P2P merger/onboarding methodology for companies acquired by Business Objects.• Mapped P2P processes for SOX documentation.• Received the CFO Instant Recognition award.• Managed the implementation of P Cards and PeopleSoft e-Procurement in Europe and North America.

[Restructuring of role after acquisition by Kodak] • Took responsibility of sales forecasts in association with Sales and Marketing Teams as part of demand planning. Supervised Supply Chain planners with respect to MRP, VMI, min/max, safety stock and consignment inventory. Vendor Manager (prior to being promoted to Business Operations Manager):• Successfully concluded a purchase contract with a supplier that was ongoing for 4 years prior to joining Creo, including intellectual property safeguards and a 15% price reduction resulting in annual savings of US$ 600,000 per annum.

• Implemented To-Be supply chain processes for a large US Bio-pharmaceutical company in Thousand Oaks, CA.• Led the strategic supply management diagnostic for retailer Duty Free Galleria in Singapore.• Undertook a major strategic sourcing initiative and business process reengineering for Duke Energy (Westcoast Energy).• Business case and financial statement modeling for Edmonton Regional Airport Authority.• CRM process mapping for Telus (telecommunications).