• Reporting to CTO, managing Field engineering team and heading the PMO; accountable for Field Service and PMO dashboards and BI; Devised and implemented processes, SOPs and checklists for the division.• Additional responsibility to manage solution engineering team for site surveys, drafting proposals, maintenance contracts, and arranging/delivering demos.• Managing business relationship and partnership with vendors such as Nutanix, Cisco, EMC, HP, Oracle etc.• Mentoring staff and ensuring proper project governance, process and best practice are adopted.Managing projects for the following technologies:(Citrix XenApp/Desktop/Netscalar, Cisco, HP, EMC, Nutanix and Dell/Lenovo)(MS Dynamics NAV and SQL server)(Citrix, Dell and Nutanix)(MS Lync, MS Azure and Office 365)(.Net, MS Dynamics AX, SQL Server, and MS Project Server)(.Net, C#, SQL Server)

• Responsible for developing IT policies and procedures, including architecture, security, DR etc.• Responsible for resource planning, training, skills revamp etc.• Facilitated company merger with eMumba Technologies for a stronger footing in the US market.• Established basic PMO and Project Management templates and tools.• Formulated and implemented the business strategy for next three years.Projects:• Directed the project to deliver cloud-based Performance management system based on access via VPN, to implement NAC policies and DoS prevention.(MS.Net, SQL Server, MS Azure)• Directed iPhone app for social networking for cricket enthusiasts.• Delivered Stock management system for Awaz Comms.(.Net, Sharepoint, SQL Server)• Managed concurrent projects to implement MS Dynamics NAV (SureStep) and Office 365 for Web’Oriez

• Field Engineering: Built and managed teams of multi-disciplined Engineers (Org structure of 90+) Internationally for the Networks, Infrastructure and Systems domains projects; and on-site engineers.• Solution Engineering: Managing a team for Solution Engineering, Site Surveys, Drafting Proposals, Maintenance Contracts and Bid preparations.• Service Desk: Accountable for the Technical Support, SLA and Service Desk to 33 international clients under MCs (Maintenance Contracts) worth over US$10M annually.• PMO: Implemented Level 1 PMO and Project Lifecycle and re-energised to Level 3 within 12 months; consolidated and communicated project metrics and dashboard.Projects:• Mobilink: Delivered Virtualisation and Infrastructure at Call Centre for 1200+ users.(Citrix, Cisco, HP and Microsoft)• Mobilink: Delivered and commissioned two Tier 2 Data Centres (Data Centre I and II) including flooring, cooling, power solutions and UPS, Rack placements, secure access and telephony.• BP: Managed Passive and Active Infrastructure deployment (Commscope, Cisco, Exterity, Haivision etc)o Tranche 1 – Passive infrastructure deployment for 10 offices and 50 AUs.o Tranche 2 – Active infrastructure deployment for 10 offices and 50 AUs.o Tranche 3 – Delivered and Commissioned Tier 3 Data Centre managing civil, infra and network teams.o Tranche 4 – Delivered Enterprise IP Video Solution including satellite systems.• Al-Watni: Directed Virtualisation and Infrastructure deployment in Dubai and Iraq.(Citrix, Cisco and HP)• LC: Delivered the Hotel Management, Restaurant Management and Accounting software.(.Net, SQL Server, Sharepoint)• Du-OnMobile: Directed Infrastructure enhancements to the Data centre (Commscope).• Unilever: Directed National Network and Infrastructure deployment at 20 sites.(Commscope and Cisco)• L’Oreal: Directed Infrastructure and Blue Coat security platform implementation.

Managing and delivering IT projects.