Senior Technical Manager
Current• Reporting to CTO, managing Field engineering team and heading the PMO; accountable for Field Service and PMO dashboards and BI; Devised and implemented processes, SOPs and checklists for the division.• Additional responsibility to manage solution engineering team for site surveys, drafting proposals, maintenance contracts, and arranging/delivering demos.• Managing business relationship and partnership with vendors such as Nutanix, Cisco, EMC, HP, Oracle etc.• Mentoring staff and ensuring proper project governance, process and best practice are adopted.Managing projects for the following technologies:(Citrix XenApp/Desktop/Netscalar, Cisco, HP, EMC, Nutanix and Dell/Lenovo)(MS Dynamics NAV and SQL server)(Citrix, Dell and Nutanix)(MS Lync, MS Azure and Office 365)(.Net, MS Dynamics AX, SQL Server, and MS Project Server)(.Net, C#, SQL Server)