Passionate software enthusiast and co-founder of HiTech Prime, a dynamic software development company dedicated to turning visionary concepts into groundbreaking software solutions. With more than 18 years of experience in the tech industry, I am committed to driving innovation, fostering excellence, and delivering value to our clients and partners.

Played a pivotal role in safeguarding the organization's digital assets while efficiently managing critical ERP implementations. Developed and executed comprehensive IT security strategies, ensuring the confidentiality, integrity, and availability of sensitive data across our systems. Simultaneously, led cross-functional teams in the successful deployment of ERP solutions, streamlining business processes and enhancing operational efficiency. This multifaceted role allowed me to leverage my expertise in both IT security and project management, contributing to Domino's Pizza Azerbaijan's continued success in delivering quality service to its customers.

Delivering comprehensive IT solutions and support to our client, Pure Foods Management, representing the Popeyes Louisiana Kitchen, which encompasses more than 80 stores. My responsibilities encompassed a wide array of critical tasks. I oversaw the management of IT infrastructure for these 80+ Popeyes Louisiana Kitchen stores, ensuring uninterrupted system and network operations. Additionally, I successfully led the implementation of Sicom Systems, a cutting-edge Point of Sale (POS) and restaurant management system, involving meticulous project planning, system customization, and user training. Provided oversight for all IT projects related to Popeyes Louisiana Kitchen, from initiation to completion, ensuring alignment with business objectives and timelines. My role also involved managing a dedicated team of IT professionals, offering guidance, support, and mentorship to ensure efficient IT operations and project execution. I collaborated closely with executive leadership to define and implement IT strategies that were in sync with the business goals of Pure Foods Management, resulting in enhanced efficiency and cost savings. Moreover, I handled troubleshooting and support for critical IT issues, guaranteeing minimal disruption to restaurant operations and customer service. Finally, I implemented robust security measures to safeguard sensitive data and ensure compliance with industry regulations and standards.

Managing the end-to-end delivery and program management of the organizations' IT needs. This encompassed the direct oversight of administration, optimization, and enhancement of the technical infrastructure to efficiently support all users within the companies. I led the selection and implementation of critical business systems such as 1C ERP and Microsoft Dynamics CRM 2015. My role extended to departmental leadership and included complete involvement in design, installation, implementation, support, training, administration, and management across various areas, including ERP implementation and management, project management, business analysis, cybersecurity, and technical/user support. Some notable achievements during this period include designing and documenting processes based on user collaboration and business requirements analysis, conducting thorough business and fit-gap analysis for 1C: ERP across all three companies, training end users for efficient system utilization, developing and managing detailed project plans, resolving internet connectivity issues, overseeing IT strategic planning and budgeting, and implementing robust security measures to protect the organizations' data and systems from potential risks and threats.

Spearheaded the evaluation of various ERP systems, ultimately recommending and finalizing the implementation of Microsoft Dynamics AX 2012 R3, resulting in improved operational efficiency and enhanced business processes. Collaborated closely with cross-functional teams to gather comprehensive company business requirements, conducting in-depth analysis, and translating findings into customized ERP solutions that aligned with organizational goals. Successfully led the implementation of Microsoft Dynamics AX 2012 R3, overseeing all project phases from planning and configuration to testing, training, and go-live, ensuring minimal disruption and optimal user adoption. Developed and executed robust cybersecurity strategies and protocols, proactively identifying vulnerabilities, and implementing measures to safeguard critical data and systems, effectively mitigating potential risks and threats. Conducted regular security audits and vulnerability assessments, staying up to date with industry best practices to maintain a secure IT environment. Collaborated with IT teams to ensure seamless integration of ERP systems with existing infrastructure, optimizing system performance and user experience. Managed a dedicated team of IT professionals, providing guidance, support, and mentorship to enhance IT operations and project execution.

Spearheaded the successful implementation of Atlantis ERP solutions across multiple departments, optimizing business processes, and enhancing operational efficiency. Conducted comprehensive assessments of departmental requirements, collaborating with key stakeholders to gather business needs and streamline processes through ERP customization. Managed the end-to-end ERP implementation process, including planning, configuration, testing, user training, and post implementation support, ensuring a smooth transition and minimal disruption. Led IT security initiatives, identifying vulnerabilities, implementing robust security measures, and establishing protocols to safeguard critical data and systems. Conducted regular security audits and assessments to proactively address potential risks and maintain a secure IT environment. Collaborated with cross-functional teams to ensure seamless integration of ERP systems with existing infrastructure, optimizing system performance and user experience. Provided leadership and mentorship to the IT team, fostering a culture of continuous improvement and efficient project execution.

Responsible for designs, maintains, monitors and support internal and external networks. Implement and manage all systems, applications, and security and network configurations. Resolves network performance issues and establishes a disaster recovery plan. Recommends upgrades, patches and new applications and equipment. Provides technical support and guidance to users. Oversees the installation, configuration and ongoing maintenance of networked information systems. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements.

Responsible to manage network infrastructure and departmental resources in all aspects. Select, test, install, maintain and upgrade network operating systems. Supervise Help Desk and provide technical support. Look after the scheduled tasks and responsible for [in-house developed] tracking systems and all activities related to IT department. Test new software and various types of hardware configurations. Design and deploy completely Linux based Network for their sister-concern company using NIS, SAMBA, Squid, NFS, Mail Server (Send Mail), etc.