• Oversee utility teams performing Trade Clearing in EMEA Exchanges, Trade Breaks Management, Trade Support Function, Daily Interest calculation on client balance • Manage process improvements, changes and projects, incident reporting, RCA and action plan implementation• Manage and review of SOPs, CSLA, RCSA, Skill & Capex Matrix, KPI/KRI publication, BCP and resiliency plan and testing, Process control building and implementation • Instruct currency market rates update, client balance monitoring and reporting• Provide support to stakeholders - client service, front office and cross functional team• Perform walkthrough to external, internal, regulatory auditors, manage & provide requirement• Drive contineous improvement and problem solving initiatives• Review periodic risk and process gap assessment and control framework implementation• Manage team performance, training plans and coverage for team members