Michael Salpas Email & Phone Number

Lead and manage client teams to evolve our delivery and service excellence models. Partner with clients to recognize full value from our services as well as to remain relevant and innovative with their customers. Maximize full ROI potential while minimizing costs of personalized marketing programs.

Holland Township, NJ

The Holland Free Public Library is a non-profit library association dedicated by our charter to “encourage educational, intellectual, and creative growth” in our community. I have the priviledge of working with an exceptional board providing new/innovative ideas to grow the future health of our Library.

Served as a Client Partner for a portfolio of key accounts. Responsible for full P&L, growth, resourcing, and delivery aspects for Merkle. Fostered deep client relationships to serve as their "go-to" solutions provider. Proven client growth results YoY of 20+% in 3 of our largest clientsClient Partner; Trusted Advisor; Team Leader

Managed, led, and supported the Account Management capability across the Life Sciences vertical, including building a team from 8 to 21 Account Directors and Managers Client Leader; Team Leader; Account Management; Program Management

Drove revenues for a $500MM business unit within a $1.1B organizationAggressively increased BD leads to establish deep, wide, and strong credible relationships and networks with key decision-makers within primary and select secondary client accountsDrove, executed, and supported integrated solutions across AI practice areas and inVentiv

Responsible for generation of business leads, maintaining senior client relationships, managing trade shows, and insuring the quality of all client deliverables met expectationsGrew new client services by $750K within 7 months of the initial engagement

Managed all deployment activities across three franchises and 7 sales forces, including targeting, call planning, and strategic analysesIntroduced sales optimization models and segmentation-based call plans into deployment strategiesOptimized and supported $3B Oncology franchise (PROCRIT and DOXIL)Designed Chronic Care sales force to detail PROCRIT for CKD.

Generated new and existing business projects including market research, product segmentation, forecast generation, promotion response, portfolio optimization, alignments, and call planning servicesManaged clients with ACV of $1.5M/year