Sr. Director Of Capacity Management
CurrentDemand Forecasting, Capacity / Staff Planning, Workforce Strategy, Operations Analysis across multiple contact centers
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@fidelity.com
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2 phones found area 617
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LinkedIn matched
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Michael Salvaggio is listed as Sr. Director of Capacity Management at Fidelity Investments, a with 52767 employees, based in Cary, North Carolina, United States. AeroLeads shows a work email signal at fidelity.com, phone signal with area code 617, and a matched LinkedIn profile for Michael Salvaggio.
Michael Salvaggio previously worked as Director of Business Analysis at First Marblehead Education Resources and Director of Technology & Planning at Fidelity Investments. Michael Salvaggio holds Bsba from Nichols College.
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AeroLeads found 2 current-domain work email signals for Michael Salvaggio. Compare company email patterns before reaching out.
Proven and dedicated leader with 15+ years of:• call center operations, financial operations, and capacity / workforce management• business development, process improvement, and change management Recognized for consistently fostering and maintaining:• vision and direction setting• team building and execution• negotiation and influence• the ability to anticipate and respond to a diverse set of needs
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Demand Forecasting, Capacity / Staff Planning, Workforce Strategy, Operations Analysis across multiple contact centers
KPI Reporting & Analysis, Financial Planning / Analysis, Volume Forecasting, Capacity / Staff Planning, Call Volume Management for internal and outsourced contact centers
Demand Forecasting, Capacity / Staff Planning, Workforce Management / Associate Scheduling, Reporting & Analysis, and Strategic Technology Management
Call Volume Management - Responsible for ensuring 90/20 customer service level objective (Monthly, Weekly, Daily / Intraday)
Financial Forecasting & Reporting, Business Planning, Demand / Capacity / Workforce Planning, Operations Analysis
Demand Forecasting, Capacity & Staff Planning, Contact Center Reporting & Analysis, Call Volume Management
Other employees you can reach at fidelity.com. View company contacts for 52767 employees →
Jason Gray, Cfp®
Colleague at Fidelity InvestmentsUnited States
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Laine Wiggins
Colleague at Fidelity InvestmentsRoanoke, Texas, United States
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Eskinder Seyoum
Colleague at Fidelity InvestmentsLewisville, Texas, United States
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Shanmugam Varatharajan
Colleague at Fidelity InvestmentsDallas-Fort Worth Metroplex, United States
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Jarrod Buten, Cfp®
Colleague at Fidelity InvestmentsFort Thomas, Kentucky, United States
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Joseph Ode
Colleague at Fidelity InvestmentsDesoto, Texas, United States
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Rita Dicenso
Colleague at Fidelity InvestmentsChelsea, Massachusetts, United States
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Austin Concascia
Colleague at Fidelity InvestmentsOakdale, Connecticut, United States
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Michael Powell
Colleague at Fidelity InvestmentsAlameda, California, United States
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Nick Herrera
Colleague at Fidelity InvestmentsLondon, England, United Kingdom
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Quick answers generated from the profile data available on this page.
Michael Salvaggio works for Fidelity Investments.
Michael Salvaggio is listed as Sr. Director of Capacity Management at Fidelity Investments.
AeroLeads has found 2 work email signals at @fidelity.com for Michael Salvaggio at Fidelity Investments.
AeroLeads has found 2 phone signal(s) with area code 617 for Michael Salvaggio at Fidelity Investments.
Michael Salvaggio is based in Cary, North Carolina, United States while working with Fidelity Investments.
Michael Salvaggio has worked for Fidelity Investments and First Marblehead Education Resources.
Michael Salvaggio's colleagues at Fidelity Investments include Jason Gray, Cfp®, Laine Wiggins, Eskinder Seyoum, Shanmugam Varatharajan, and Jarrod Buten, Cfp®.
You can use AeroLeads to view verified contact signals for Michael Salvaggio at Fidelity Investments, including work email, phone, and LinkedIn data when available.
Michael Salvaggio holds Bsba from Nichols College.
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