Conduct sales training meetings for new hires. Train and mentor a team of 12 sales consultants to achieve all daily, weekly, and monthly company goals. Assist customers in financing, warranties, and rebates to get them the best deals possible. Develop marketing initiatives to increase dealership presence in the market, as well as attract new and returning customers. Maintain current knowledge of product offerings to answer customer questions with accuracy, as well as allocated budgets for expenditures. Key Achievements: Maintained involvement in a company deal during its lifespan, which, paired with early manager introductions, increased sales by 10% over the course of one year. Quickly responded to customer inquiries received via website contact form, which led to increased closing ratio for internet traffic.

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Improved visibility, as well as inventory and merchandising through Provision, Autotrader, PureCars, and vAuto. Trained and mentored teams of sales consultants to reach their fullest potential and meet all quotas. Liaised with customers as part of dedication to quality customer service, and to prospect for new business leads. Key Achievements: Devised a process for pre-owned acquisitions and reconditioning that drastically reduced the time-to-lot from 10 to three days, subsequently garnering an increase in pre-owned car sales within a one year time span by 80%. Suggested a state of the art photo booth installation, which served as lead generation and yielded an increase in vehicle detail page (VDP) views upon owner approval. Regularly met and exceeded all acquisition and sales quotas set forth by the manufacturer.

Facilitated informational seminars for new hires, and trained them in daily responsibilities as well as meeting all established quotas. Developed multifaceted marketing campaigns to increase dealership presence in the market and bring in new customers. Regularly met and exceeded all sales quotas through sustained efforts in customer service, marketing, and steadfast dedication to quality customer experience. Photographed all vehicles in stock to upload onto dealership website. Key Achievements: Instrumental in digital marketing strategies for the pre-owned vehicles listed on the website in addition to third-party vendor sites that increased traffic via thorough descriptions and detailed photographs. Significantly increased inventory numbers, from 80 to 120 vehicles, through sourcing available stock from customers, print and internet advertisements, and auctions. Consistently improved per vehicle retailed (PVR) and volume rates month-over-month, and year-over-year.

Interim General Manager, 2012 to 2012Facilitated department manager meetings on a weekly basis to develop dealership profitability strategies. Assisted customers in dealership offerings, from selection to the purchasing process, as part of promoting a customer-centered environment. Devised and implemented marketing initiatives to increase market presence and bring new customers. Key Achievements: Played key role in creating and fostering a customer-first workplace culture, which yielded customer loyalty and increased sales. Substantially increased PVR rates and overall business through strategic marketing campaigns. Sales Manager, 2001 to 2012Held primary responsibility for talent recruitment and subsequent decisions on hiring. Trained and mentored a team of 15 employees in daily duties and meeting all established goals. Spearheaded marketing initiatives via print material, digital copy, and advertisements for weekly promotional campaigns on local radio shows that appealed to key demographics and communities. Regularly followed up on unsold traffic to establish new deals. Key Achievements: Drastically increased customer satisfaction rates based on surveys and feedback from 81% to 98%. Used Car Buyer, 2006 to 2010Conducted market research to determine current trends and customer needs to determine appropriate vehicles with profit and selling potential as the primary factor in purchasing decisions. Actively managed and maintained pre-owned vehicle inventory to ensure a diverse selection for customers to choose from. Key Achievements: Regularly visited auto auctions after substantial web research to purchase 30 to 40 vehicles on a monthly basis. Implemented "right price" buying standards, which increased dealership profit margin by 1000 per unit, in turn, yielding a sizable improvement in stock turnover rates.Additional experience as Internet Manager (2001) for Carr's Honda in Chicago IL.