Mala Sankara Email and Phone Number
An accomplished hands-on, technical QA leader with over a decade of experience in Mobile, Web applications and backend platforms with expertise in telecom, VoIP, Gaming and a consistent track record of delivering results to strengthen product quality and automation.Technical Leadership experience in- Defining, planning and executing on QA roadmaps, KPIs and OKRs- Leading efforts to improve automation efficiency and continuous integration- Influencing quality process change across Engineering and Product teams and following best practices- Identifying talents and match them to proper roles leading to higher job satisfaction with team members and bridging gaps with solutions.Seasoned software developer in Test with experience in- Usability and functional and regression testing for iOS and Android applications.- Manual and automated testing of mobile and web applications. Browser compatibility/OS testing.- Server side : SIPp based call flow test automation, Tcl automation scripts, Voicemail and IVR systems.- Technologies and Tools : SIPP, SIPPY_CUP, JAVA, Selenium, GIT, AWS, Terraform, Jenkins, Docker, SQL, Redash, ELK, Superset, JIRA, SIP softphones, Test Director, TestRail, Clarify, Confluence, Wireshark, ADB
Scribenote
View-
Head Of Quality AssuranceScribenote Jul 2024 - PresentKitchener, Ontario, Canada -
Qa Technical ManagerBunch May 2021 - Jun 2024Ontario, Canada> Bootstrapped QA team and engaged vendors to scale 0 -> 5> Raised the quality bar by bringing the Android Crash rate from 70% to 95-97%> Ideation of instant games and successful launch of 15 instant games, 5 3D games, a social network, 3rd party integrations like watching YouTube, all while ensuring voice/video worked for users> Engineered a user-centric performance testing strategy to unearth critical system issues> Led seamless migration of 5+ million user accounts from React Native/Firebase to KMM/Java/S3 stack, ensuring minimal disruptions and achieving milestone testing goals> Weekly high-quality app releases on 3 platforms with lean, efficient processes.> Delivered high quality Video and Audio SDK integration for Millions of users third party gaming companies like Mini clip> Enhance user experience by setting up user sentiment analysis process> Established Android automation test framework and led the team to contributions to automation efforts. -
Software Technical Qa ManagerTextnow Jan 2020 - May 2021Waterloo, Ontario, Canada> Road map planning for manual and automation work> Setting KPIs and OKRs for Quality team> Spearheaded cross-functional engineering initiatives to implement QA best practices across entire engineering organization> Guiding QA team to have a stronger voice in the company > Successfully optimized end to end automation from 50% pass rate to 90%> Lead iOS automation to 100% stability > Active and meaningful contribution with cross functional teams in feature design, development of QA test plan to go live strategy> Coordinate and manage on/off shore QA teams> In my free time, up my automation game for the calling team -
Senior Software Developer In TestTextnow Jan 2018 - Dec 2019Waterloo, CanadaAs a software developer in test, I performed the following roles and responsibilities> Voice for Calling QA team> Automated Android Instrumentation P0-P1 Integration tests > Automated SIPP tests to test SIP signalling for the calling platform > Contributed to Espresso end to end tests> Wrote continuous integration pipelines to use the above tests on PRs > Lead test engineer in creating and executing Testplan for large projects and calling platform and AWS migration> Perform smoke, integration and regression tests on the Acrobits and PJSIP Android clients> Found Critical bugs that affected 100k users and lead to resolutions> Spent countless hours in debugging along with cross functional teams > In my free time, took an idea from ground up to go live which enhances better user experience -
Senior Software Test EngineerMovius Corp. Jun 2017 - Jan 2018Greater Atlanta AreaWorking on Movius Multiline iOS and Android apps, voicemail systems, auto-attendants. Found around 2000 bugs. Testing Data split billing solution for Movius Agent now.Server: > High Availability testing for calls using Kamailio > Load balancing non-voice traffic > Audio Quality testing using Mean Opinion Score > Codec testing for VoIP calls > GCM testing between server and client > Verified 2-way replication of database and message store > Provisioning REST API testing Movius Agent application: > Data Split billing testing using Movius agent android application > Identify and author test cases for Movius Agent client and server features > Doze mode and app-standby mode testing and simulations using ADB > Worked on data and voice split billing with EMMs like Mobile Iron, Airwatch, Samsung Knox. > Automation of agent use cases using Appium.Movius MultiLine Application: > Identify and author test cases for Movius Multiline client and server features. > Test the admin and subscriber web portals of Movius Multiline application. > Tested on various versions of Android and iOS mobile devices and qualify them for iOS app store and Google Play store. > Extensive testing in Voicemail systems and visual voicemail client application for Android and iOS. > Performed Report testing on calls details, sms history and data usage. > Install and maintain various servers as part of the testing setup. > Worked closely with customers like TELUS and Optus and have proposed solutions for migrations and implemented them. Developed SQL based scripts for security issues and account migrations. > Work with PLM and Development teams on all cycles of product lifecycle. Involved in requirement reviews, test case plans, official submits to customers. > Worked with Customer Support and Sales team spread across the globe to troubleshoot various customer systems. -
Software Test EngineerMovius Interactive Corporation Oct 2014 - Jun 2017Atlanta,Georgia -
Software EngineerCisco Systems Jan 2013 - Mar 2014Worked with the QA team of Mobile Internet Telephony Group on LTE-SGW signaling.> Test cases for Cisco S-Gateway signaling interfaces, handover failures. > Developed bash scripts to send test status e-mails.> Manual and automated testing using Tcl.> Part of automation stabilization group. -
Associate Software EngineerGloballogic Jul 2011 - Jan 2013GlobalLogic India, Bangalore IndiaJuly 2011 – Jan 2013 as Associate Software Engineer Test Engineer for Movius CAFÉ server platform, IVR applications and web GUI.> Used Selenium IDE to automate web functional testing.> IVR testing – voicemail, auto-attendant, fax. Automation using SIPp and manual testing.> Test REST APIs used for subscriber provisioning. > Kick-starting and configuring test servers.> Tested GUI and TUI (IVR) interactions -
Microsoft Student PartnerMicrosoft Corporation Oct 2009 - Apr 2012 -
Students RepresentativeOpera Campus Crew Jan 2010 - Mar 2011 -
Students RepresentativeMozilla Corporation Oct 2009 - Mar 2011
Mala Sankara Skills
Mala Sankara Education Details
-
Computer Science
Frequently Asked Questions about Mala Sankara
What company does Mala Sankara work for?
Mala Sankara works for Scribenote
What is Mala Sankara's role at the current company?
Mala Sankara's current role is QA Technical Manager at Bunch| Redefine QA| Voice of QA|Women In Tech| Leader| Mentor|Coach.
What schools did Mala Sankara attend?
Mala Sankara attended Anna University.
What skills is Mala Sankara known for?
Mala Sankara has skills like Android, Testing, Test Automation, Session Initiation Protocol, Cloud Computing, C, C++, Voice Over Ip, Sql.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial