Mala Sankara Email & Phone Number

Kitchener, Ontario, Canada

Ontario, Canada

> Bootstrapped QA team and engaged vendors to scale 0 -> 5> Raised the quality bar by bringing the Android Crash rate from 70% to 95-97%> Ideation of instant games and successful launch of 15 instant games, 5 3D games, a social network, 3rd party integrations like watching YouTube, all while ensuring voice/video worked for users> Engineered a user-centric performance testing strategy to unearth critical system issues> Led seamless migration of 5+ million user accounts from React Native/Firebase to KMM/Java/S3 stack, ensuring minimal disruptions and achieving milestone testing goals> Weekly high-quality app releases on 3 platforms with lean, efficient processes.> Delivered high quality Video and Audio SDK integration for Millions of users third party gaming companies like Mini clip> Enhance user experience by setting up user sentiment analysis process> Established Android automation test framework and led the team to contributions to automation efforts.

Waterloo, Ontario, Canada

> Road map planning for manual and automation work> Setting KPIs and OKRs for Quality team> Spearheaded cross-functional engineering initiatives to implement QA best practices across entire engineering organization> Guiding QA team to have a stronger voice in the company > Successfully optimized end to end automation from 50% pass rate to 90%> Lead iOS automation to 100% stability > Active and meaningful contribution with cross functional teams in feature design, development of QA test plan to go live strategy> Coordinate and manage on/off shore QA teams> In my free time, up my automation game for the calling team

Waterloo, Canada

As a software developer in test, I performed the following roles and responsibilities> Voice for Calling QA team> Automated Android Instrumentation P0-P1 Integration tests > Automated SIPP tests to test SIP signalling for the calling platform > Contributed to Espresso end to end tests> Wrote continuous integration pipelines to use the above tests on PRs > Lead test engineer in creating and executing Testplan for large projects and calling platform and AWS migration> Perform smoke, integration and regression tests on the Acrobits and PJSIP Android clients> Found Critical bugs that affected 100k users and lead to resolutions> Spent countless hours in debugging along with cross functional teams > In my free time, took an idea from ground up to go live which enhances better user experience

Greater Atlanta Area

Working on Movius Multiline iOS and Android apps, voicemail systems, auto-attendants. Found around 2000 bugs. Testing Data split billing solution for Movius Agent now.Server: > High Availability testing for calls using Kamailio > Load balancing non-voice traffic > Audio Quality testing using Mean Opinion Score > Codec testing for VoIP calls > GCM testing between server and client > Verified 2-way replication of database and message store > Provisioning REST API testing Movius Agent application: > Data Split billing testing using Movius agent android application > Identify and author test cases for Movius Agent client and server features > Doze mode and app-standby mode testing and simulations using ADB > Worked on data and voice split billing with EMMs like Mobile Iron, Airwatch, Samsung Knox. > Automation of agent use cases using Appium.Movius MultiLine Application: > Identify and author test cases for Movius Multiline client and server features. > Test the admin and subscriber web portals of Movius Multiline application. > Tested on various versions of Android and iOS mobile devices and qualify them for iOS app store and Google Play store. > Extensive testing in Voicemail systems and visual voicemail client application for Android and iOS. > Performed Report testing on calls details, sms history and data usage. > Install and maintain various servers as part of the testing setup. > Worked closely with customers like TELUS and Optus and have proposed solutions for migrations and implemented them. Developed SQL based scripts for security issues and account migrations. > Work with PLM and Development teams on all cycles of product lifecycle. Involved in requirement reviews, test case plans, official submits to customers. > Worked with Customer Support and Sales team spread across the globe to troubleshoot various customer systems.

Atlanta,Georgia

Worked with the QA team of Mobile Internet Telephony Group on LTE-SGW signaling.> Test cases for Cisco S-Gateway signaling interfaces, handover failures. > Developed bash scripts to send test status e-mails.> Manual and automated testing using Tcl.> Part of automation stabilization group.

GlobalLogic India, Bangalore IndiaJuly 2011 – Jan 2013 as Associate Software Engineer Test Engineer for Movius CAFÉ server platform, IVR applications and web GUI.> Used Selenium IDE to automate web functional testing.> IVR testing – voicemail, auto-attendant, fax. Automation using SIPp and manual testing.> Test REST APIs used for subscriber provisioning. > Kick-starting and configuring test servers.> Tested GUI and TUI (IVR) interactions