Complete hardware and diagnostic support of HP and Dell/EMC server equipment and HP Storage.

Provide up to Level III support of data center hardware.Stock replenishment and ordering parts for warranty through Clearvision.Use of OTIS trouble ticket web based software to manage tasks.Customer phone support/trouble-shooting regarding hardware problems and OEM support.

Maintaining integrity of networked server hardware, research and recommendation of peripheral hardware to include UPS, print and data back up options. Testing and documentation of company produced software.Customer phone support/trouble-shooting regarding software products and installation and the Microsoft Office Suite to include MS Outlook.

(Highly customer service based environment)Responsible for the supervision of 30 security officers as well as scheduling and time sheets.Resolved customer disputes.Ensure the safety and well being of guests and patrons.

Armed security officer for various locations.

Research, analyze and define the processors, processing speed, disk capacity and disk array configuration prior to procurement of any new Intel-based server system.Assemble, configure and install all Intel-based servers to include installation of the operating system, back-up hardware/software, performance and security tuning.Provide high level support of Microsoft server operating systems. Also provide high level support for Microsoft desktop operating systems to include Microsoft Office Professional and Microsoft Outlook.Perform routine Domain Administration functions such as password resets, add/delete user accounts and assignation of access rights.Provide high level hardware maintenance for the County's server farm to include troubleshooting of all systems, and in the case of "extended" or out of warranty hardware, troubleshoot, define failure, order and install necessary items to bring server to operational status, on an "on call" 24x7 basis.Administer management software to include HP Systems Insight Manager, ActiveXperts (communication and service monitor).Administer and maintain the County owned firewall (Symantec Enterprise Firewall) as needed.Collaborate with LAN Administration to troubleshoot domain related performance issues.Perform demonstrations of desktop, server, and network technologies.Evaluate software and hardware packages (research, testing and purchase recommendations

Troubleshoot, repair and test all avionic electrical instrument systems for fighter and cargo aircraft.Required to be "on call" at any given time to assist in maintaining flight status of aircraft squadrons.Perform required daily maintenance of critical test equipment.Ensure the health, welfare and productivity of 30 to 75 subordinates.Honorable Discharge.