Muhammad Sarfaraz Memon Email & Phone Number

Netherlands

Amsterdam, North Holland, Netherlands

Amsterdam, North Holland, Netherlands

United Arab Emirates

Dubai

• Tracking of cross-divisional shipments from the central distribution centers to the warehouse, including shipment documentation, customs compliance, delivery and uploading stocks in the system.
• Managing logistics partners, including forwarders, customs and delivery partners, warehousing partners through daily tracking and periodic performance reviews with each party.
• Deliver proactive cross-functional planning, project management processes and a well- developed process of daily result management by utilization of scorecards and root cause problem solving/corrective action processes.
• Managing, coordinating and following up with internal and external stakeholders on all queries and questions.
• Maintain the material master data creation, across all divisions. Ensuring coordination with the global teams, internal departments and global support teams. Systems used are SAP.
• Coordinating with marketing and handling procurement, negotiation and management of local vendors that provide marketing and promotional materials.

Dubai, United Arab Emirates

• Managing overall supply chain operations for Alshaya in UAE, Kuwait and KSA.
• Coordination with client, carriers and vendors for the planning and execution of shipments.
• Providing overall customer services, operational support and solutions to the client for Starbucks, Pottery Barn and H&M.
• Demand forecasting, planning and execution for William Sonoma and Pottery Barn to Kuwait, KSA and UAE.
• Forecasting demand for Walmart shipments and planning accordingly with the most effective mode of transport
• Daily reporting to the destinations and origins for new shipments and following up on on-ongoing shipments.

Johannesburg Area, South Africa

• Responsible for delivering services to HP, which includes customer services and operations.
• Validating the pre-alerts coming from destination offices and creating the files accordingly.
• Coordination with agents for cargo arrival and pick up from Airline.
• Responsible to get updates from Airline for latest cargo arrivals, delays or any other issues.
• Coordination with the HP team and destination offices for smooth operations.
• Liaising with Customs department for any queries and necessary amendments.

Dubai, United Arab Emirates

• Responsible for the compliance and financial operations of Damco’s East African region. Providing operational financial support to East African CSOKey Responsibilities:
• Handling overall operations for Jordan including Air/Ocean/VAS shipment and their vendor management.
• Handling financial operations and validating the shipment for East African CSO.
• Handling the Inter Company transactions between different offices of Damco worldwide.
• Maintaining and processing the customer invoices with accuracy, timeliness and transparency.
• Reporting the profitability of consignments with complete transparency and flagging any fraudulent activities or transactions.

Karachi

• Responsible for delivering services to multiple clients, which includes customer services and operations.
• Providing end to end solution to clients, i.e. from origin to destination.
• Procuring rates from multiple Airlines.
• Quoting to customers with the best possible flight planning
• Coordination with the clients, destination offices and vendors
• Vendor Management and Key Account Management

Pakistan

• Responsible for delivering services to multiple clients, which includes customer services and operations.
• Providing end to end solution to clients, i.e. from origin to destination.
• Procuring rates from multiple Airlines.
• Quoting to customers with the best possible flight planning
• Coordination with the clients, destination offices and vendors
• Vendor Management and Key Account Management

Karachi

• Responsible for delivering services to different clients, which includes customer services and operations.
• Providing end to end solution to clients, i.e. from origin to destination.
• Developing strategy to work efficiently and to minimize cost.
• In-land trucking and truck planning from Pakistan till central Asia.
• Monitoring of trucks during the journey via GPS and through phone.
• Daily reporting to the clients in form ITV (in transit visibility)

Karachi

• Key Account Management
• Portfolio Management for Company’s clients
• Customer service to the clients
• Buyer surveys and competitive analysis for the clients.
• Cross functional communication for management of Search Engine Optimization and Search Engine Marketing to assist the client for an upsurge in the revenue.
• Negotiation and communication with buyers for the clients.

West Wharf, Karachi

Preparation and designing of promotional materials' allocation for Lincocin and Diflucan.Sales and Competitor Analysis of different products.

Head Office - Karachi

Consumer Banking - Strategies for launching new consumer products and plans, Analysis of different competitor consumer products.

Karachi

Advertising and Branding for different small projects.Corporate Social Responsibility Department - Planning and implementation of social service activities

Master Of Business Administration (M.B.A.), Marketing

Bachelors In Business Administration, Advertising, Marketing

Activities and Societies: SZABIST Student Council (2009-2010), SZABIST Sports Society, Performing Arts Society. -Participated in a rally.

Fsc, Pre-Engineering