Mike Sasse Email & Phone Number

Texas, United States

• Developed and maintained training materials aligned with FAA standards.
• Prepared students for pilot certification exams.
• Ensured comprehensive understanding of aviation regulations and safety protocols.

Charlotte, NC, US

• Demonstrated strong leadership skills in overseeing and coordinating various aspects of operational activities, ensuring smooth execution and adherence to standards.
• Spearheaded initiatives to streamline procedures and workflows, resulting in improved turnaround times, resource utilization, and overall operational effectiveness.
• Maintained a customer-centric approach throughout periods of market turbulence, increasing customer satisfaction to create long-term relationships and referral business.
• Facilitated clear and open communication among team members and stakeholders, ensuring alignment of goals, expectations, and priorities.
• Effectively managed resources, including personnel, equipment, and budgets, to optimize performance and achieve operational objectives.

Tustin, CA, US

• Oversee sales production goals, productivity, loan quality, and customer service standards through development, coaching, and discipline of sales team. Conduct quality reviews, including call monitoring, of staff daily.
• Continual review of business practices and policy in alignment with current market needs and requirements. Designed and implemented loan procedures to maximize efficiencies in sales and operations, including creation.
• Review pipelines to work alongside operations leadership to ensure loan timeliness. Review and find solutions for files suspended by underwriting.

Scottsdale, Arizona, US

• Designed, executed, and refined all sales and operations processes, strategies, and initiatives between the Enterprise and Joint Venture Partners to promote revenue, growth, and profitability as an organization.
• Reviewed activity reports and financial statements to determine progress attaining partnership’s objectives and profitability. Collaborated cross-functionally with key stakeholders within the Enterprise alongside Joint.
• Acted as liaison to other departments (Compliance, Marketing, Training, Partner’s Sales & Operations) to ensure effective communication and alignment of efforts.
• Indirectly oversee partner’s Contract, Repairs/Renegotiations, and Transactions teams to develop future business while meeting company objectives for loan quality and overall performance of active pipelines.
• Ensure that Loan Consultants comply with organizational standards, policies and procedures by maximizing efficiency and maintaining low turnover and high retention rates.

Bachelor'S Degree, Mathematics, Economics

Ppl-Asel, Airline/Commercial/Professional Pilot And Flight Crew

High School Diploma, High School/Secondary Diplomas And Certificates