Ms. Bravo Email & Phone Number

Commercial/Farm lines small and middle-market accounts insurance knowledge; expertise in Business Auto, Business Owners, Commercial General Liability, Inland Marine, Property, Umbrella, and Worker's Comp. High-volume inbound phone calls encompass premium changes, retention calls, emails, chat sessions, and texts from customers, agents, third parties, and.

Navigating computer systems and applications to assist customers by providing knowledge and support for utilizing our online and mobile platforms. Documenting necessary information, such as payment details, modifications to orders, appointments, and device selection. Toggling between cross-functional product sets, technology platforms, and applications.

Educated customers on the utilization of Capital One’s credit cards, rewards services, continued loyalty, and spending, with the ability to translate customer behaviors into recommendations for card use and new card acquisition. Understood the customer’s business priorities, overall technology landscape, organization, timeline, and priorities supporting.

Supervised a fifteen-person inventory team as a logistics management supervisor. Conducted QA for all inventory counts, ensuring a 98% accuracy rate was maintained. Conducted technical research for misidentified or unidentified materials using the Federal Logistics program (FEDLOG). Compiled necessary reports and conducted causative research where.

Logistics Military Certification, Business And Personal/Financial Services Marketing Operations

Associate'S Degree, Finance And Financial Management Services

Lean Six Sigma