Marvilette Buckner Email & Phone Number

Columbia, South Carolina Area

Conducts business process analyses, validity assessments, and preliminary cost/benefit analyses related to durable medical supply vendors in an effort to align operations solutions with business initiatives. Provides management support in review of various internal/external reports/data. Provides assistance with testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.

Assisted with the review of completed work and evaluate the accuracy of the verification staff. Perform quality control reviews of all work products of coverage verification and verification maintenance. Analyzed departmental procedures to suggest changes to increase efficiency, effectiveness, and reliability of work product. Assisted with training new employees. Assisted Supervisors with daily unit operations. Provided assistance with verification units as required. Assisted with other duties as assigned by the supervisor.

Telephoned insurers, employers and other insurance agencies to verify coverage information. Contacted insurers and employers regarding coverage available to policyholders and employees. Documented all coverage research into the imaging system. Utilized established procedures to analyze results of the insurer and employer contacts to complete coding to reflect coverage. Suggested procedure changes which enhanced productivity. Assisted with other duties as assigned.