With over 25 years of experience in various industries, I am a seasoned Executive who thrives on building great companies and delivering exceptional customer value. I have a proven track record of achieving strong business results through operational excellence, top and bottom-line growth, team management, continuous improvement, customer satisfaction, change leadership, and risk management.Currently, I am the Sr. Manager, Forklift Retail Operations at Komatsu, where I have full P&L responsibility for retail operations throughout the United States. I lead the go-to-market strategy and customer experience for six factory stores in CA, GA, and IL. Some of my recent successes include increasing sales and market share through solution-based selling, improving warehouse layout, pick strategies, and velocity, and opening or moving to newer, larger facilities. I am passionate about empowering my teams to find better, faster, more efficient methods of achieving company goals. I have an MBA from Northern Illinois University and a Lean Six Sigma certification from Villanova University. I am also skilled in strategic planning, e-commerce, sales management, supply chain management, staff leadership and development, safety and compliance, distribution operations, and business development.