Marcos S. Camargo Email & Phone Number

Brazil

Contributed to the design and construction of the company's internal payment gateway project. I developed robust backend components using NestJS, PostgreSQL, Kafka and Krakend in a microservices architecture. Demonstrated proficiency in the implementation of clean architecture, hexagonal architecture, messaging, and Command Query Responsibility Segregation.

Guided the team to resolve production issues and reduce API error response rate from 10% to 3%. Participated as technical lead of the gateway team in a cross-functional team on a significant migration project, transitioning customer signatures and card vault from a partner gateway to our in-house with notable success.Currently leading an initiative to.

Pelotas, Rio Grande Do Sul, Brazil

Transferred to an internal project as a Full Stack Developer to build a low-code platform for creating chatbots, utilizing partner services. Played a pivotal role in simplifying the process of chatbot creation, enhancing productivity and scalability of the company's services.

Pelotas, Rio Grande Do Sul, Brazil

Improved and actively developed complex chatbot dialogs for a major customer using the Microsoft Bot Framework, leveraging Microsoft Azure for cloud-based solutions. Worked closely with the team to ensure seamless chatbot experiences, significantly contributing to customer engagement

Pelotas Area, Brazil

Contributed to the development and progression of digital products, working closely with clients to align expectations and ensure successful deliverables. Facilitated weekly planning and delivery meetings, and maintained consistent communication through daily reports using management tools (Jira, Trello) and Slack. Assisted in defining and estimating.

Pelotas Area, Brazil

Led the development of websites and institutional platforms for local businesses. Initiated the implementation of code versioning tools (Git + Gitlab), significantly improving the team's development workflow. Championed a culture of code review and established improved code patterns/standards.

Pelotas E Região, Brasil

Collaborated in the construction of the MVP, utilizing modern best practices, design standards, and cutting-edge technologies within the ReactJS, React Native, and NodeJS ecosystems.

Pelotas, Brazil

- Responsável por atuar de forma estratégica, promovendo e auxiliando na transformação digital dos processos e da empresa. - Buscar soluções tecnológicas no mercado, ou desenvolvendo internamente, em parceria e de acordo com a necessidade da equipe de gestão, a fim de digitalizar e automatizar processos para aumento de produtividade e qualidade do trabalho.

Pelotas, Brazil

- Responsável por receber e solucionar solicitações internas vindas da equipe de suporte nível 1 (Analistas de Suporte). - Realização de consultas ou manutenções diretamente no banco de dados (PostgreSQL) do sistema ERP Cigam Varejo para resolução de inconsistências pontuais ou esclarecimento de dúvidas apresentadas pelo cliente ou equipe de suporte nível.

Pelotas, Brazil

Responsible for receiving, solving and guiding customer support requests in the operation of the ERP Cigam Varejo. Focused on the solution in the shortest possible time, achieving good results in customer satisfaction indicators (more than 95%) and average service time (less than 20 minutes).

Pelotas, Brazil

Pelotas, Brazil

Responsible for assembling, maintaining and configuring computers of laboratories and employees, as well as providing support and service to employees and customers of the institution. In addition to assisting in supporting the entire computational environment and network infrastructure of the unit.

System Analysis And Development (Incomplete), Information Technology

Computer Technician, Computing