Michael S. Email & Phone Number

• Train new customers to develop their knowledge of the K3S software through on-site and virtual training• Assist and guide the development of K3S clients through the use of effective goal setting• Consult over 30 clients with assistance through troubleshooting and ongoing training• Provide, implement and manage the K3S training process for new and existing users of the software• Create and maintain the K3S training documentation and instructional videos• Organize and participate in three annual K3S conferences by scheduling and presenting training sessions

• Train new customers to develop their knowledge of the K3S software through on-site and virtual training• Assist and guide the development of K3S clients through the use of effective goal setting• Consult over 30 clients with assistance through troubleshooting and ongoing training• Provide, implement and manage the K3S training process for new and existing users of the software• Create and maintain the K3S training documentation and instructional videos• Organize and participate in three annual K3S conferences by scheduling and presenting training sessions

• Assisted in the development of a Vision Statement, Mission Statement and Core Values that K3S implemented• Renovated the K3S customer training website by updating to a user-friendly navigation• Assisted with testing of basic and advanced use of the K3S software• Created and managed the training process for our clients across the United States

Naperville, Il

Monee, Illinois

• Managed staff of 5-10 employees through hiring, training, providing leadership, and developing talent• Monitored staff positions and promoted employees based on their performance • Effectively teamed with staff to ensure all shifts were filled• Assisted with managing social media through Facebook• Created and managed web site

Master Of Business Administration (M.B.A.), Supply Chain Management

Bachelor Of Business Administration (B.B.A.), Human Resources Management And Services

Associate Of Arts (A.A.), Business Administration And Management, General