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Mitchell Schaefer Email & Phone Number
SR. Customer Service Engineer
at
Dell EMC
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
SR. Customer Service Engineer
Location
Thompsons Station, Tennessee, United States
Who is Mitchell Schaefer? Overview
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Quick answer
Mitchell Schaefer is listed as SR. Customer Service Engineer at Dell EMC, based in Thompsons Station, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Mitchell Schaefer.
Mitchell Schaefer previously worked as Senior Field Service Engineer at Dell Technologies and Associate Customer Service Engineer at Emc. Mitchell Schaefer holds International Studies, Political Science And Government from St. John Fisher University.
Company email context
Email format at Dell EMC
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Dell EMC
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Profile bio
About Mitchell Schaefer
Experienced Senior Field Service Engineer of 10 years with EMC & Dell Technologies supported by a broad technical skill set encompassing a wide portfolio of network, software, and storage solutions. Motivated to deliver superior customer service and build lasting, preferred, relationships every day. Ability to focus on multiple projects while excelling in a sensitive, fast paced environment. Communicates effectively in a multi-disciplinary team, critical thinker, and problem solver. Coachable, self-starter driven by opportunities to expand skill sets and grow with the business. Win together mentality.
Current workplace
Mitchell Schaefer's current company
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3 roles
Mitchell Schaefer work experience
A career timeline built from the work history available for this profile.
Senior Field Service Engineer
Current- Install, upgrade, and repair Dell Technologies network, software, and storage solutions
- Interpret technical design documents to complete new installations and maintenance.
- Upgrade OS, patches, and firmware to stay current with new releases and features.
- Knowledgeable in network protocols such as FTP, SFTP, TCP/IP, Telnet, DHCP.
- Proficient in Windows and Linux CLI to configure/troubleshoot network, traverse directories, and move files.
- Navigate customer’s virtual environment during product specific procedures (VxRail, SRS, XMS).
May 2016 - Present
Associate Customer Service Engineer
- Maintain EMC hardware using operational best practices
- Build relationships with sales, customers, and partners.
- Capture customer feedback through survey responses.
- Develop understanding of time service products, SLAs, and resource alignment.
May 2013 - May 2016
2 education records
Mitchell Schaefer education
International Studies, Political Science And Government
St. John Fisher University
Associate'S Degree, Spanish
St. John Fisher University
FAQ
Frequently asked questions about Mitchell Schaefer
Quick answers generated from the profile data available on this page.
What company does Mitchell Schaefer work for?
Mitchell Schaefer works for Dell EMC.
What is Mitchell Schaefer's role at Dell EMC?
Mitchell Schaefer is listed as SR. Customer Service Engineer at Dell EMC.
Where is Mitchell Schaefer based?
Mitchell Schaefer is based in Thompsons Station, Tennessee, United States while working with Dell EMC.
What companies has Mitchell Schaefer worked for?
Mitchell Schaefer has worked for Dell Emc, Dell Technologies, and Emc.
How can I contact Mitchell Schaefer?
You can use AeroLeads to view verified contact signals for Mitchell Schaefer at Dell EMC, including work email, phone, and LinkedIn data when available.
What schools did Mitchell Schaefer attend?
Mitchell Schaefer holds International Studies, Political Science And Government from St. John Fisher University.
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