CompetenciesSelf motivated and independent, obtained due to my work as a IT Support Specialist in various projects for various customers.Team spirit, obtained as an employee in different teams and branches.Ability to work in multicultural environments, gained through my work as soldier in the NATO in the Netherlands and also at ECB in Frankfurt.Communication skills, gained through long work experience and military employment. Contact person for internal and freelancers throughout Europe regarding all IT issues (German / English)Organisational skills obtained by shift scheduling, planning hard- and software releases and as well during my time in the airforce.Project management skills; experience gained in various projects.Hardware:General PC & Network ComponentsFluke Test EquipmentKyocera printersHP ( Computers, Printer and laptops )Dell ( Computers , Printers and Laptops)Apple and Android PhonesServer operating Systems:Microsoft Windows Server 2000 und 2003, 2008 (Basic), 2012 (Basic)Client operating Systems:Microsoft Windows 95/98/ME/XP/Vista/7/8/10Network-, Data- and Phone:LAN/WAN, TCP/IP, ISDN, DSL, TokenringNetwork monitoringCabinet installation and wiringImplementation of Network infrastructurePatching and creating of documentationApplication / Standards:Microsoft Office 2000 / 2007 / 2010 / 2013/ O365Adobe AcrobatTrendmicro, McAffeITIL, EMEA, EMEUK Standards