Michelle Schaper Email & Phone Number

Greater Chicago Area

Virtual

Comprehensive mentoring for an online global community of studio owners across various industries, including performing arts, yoga, Pilates and more.

Frankfort, Illinois

• Led daily operations and managed a team of spa therapists, front desk concierges, and yoga and Pilates instructors delivering classes, services, and in-store retail.
• Taught multiple weekly yoga, meditation and Pilates classes offered in both in person and virtually via our online studio.

Chicago, IL

• (Formerly known as Aon Hewitt)
• Influenced user experience of company-sponsored benefit programs by supporting clients with strategic communication planning and execution.
• Facilitated experience mapping and other participant feedback forums to drive approach and enhancements.
• Led cross-functional teams and monitor project budgets for an array of print and electronic participant-facing deliverables.

Chicago, IL

• Co-led creation of new department dedicated to developing and executing strategic internal communications to more than 22,000 employees and 4,000 physicians across the largest Catholic health system based in Illinois.
• Led planning and execution of integrated efforts to create internal system-wide excitement and engagement around Presence Health’s brand
• Created and deployed communication plans that support changes and/or updates regarding benefits, change communications and other factors impacting the employee experience.
• Oversaw regular production and execution of key communication vehicles for leader, employee and physician audiences, including publications, web content, video execution and more.

Mokena, IL

• Served as member of leadership team for Provena Medical Group (PMG), the system's employed physician ministry.
• Operationalized an online patient appointment scheduling initiative throughout PMG offices, resulting in easier patient access and more than 100 appointments in the first six months.
• Led efforts to enhance internal PMG communication efforts for physicians and staff. Efforts contributed to significant increase in employee satisfaction scores, which improved from lowest to second highest in system in.
• Planned strategy and drove execution for system’s award-winning Annual Report, which detailed charitable impact and was delivered to various audiences including the Illinois Attorney General; federal, state and local.
• Led an array of successful internal communication initiatives, including publications targeted for board and leader audience, branding of employee benefits and more.
• Served in an interim capacity at local hospital ministries, filling temporary gaps in operations and ensuring smooth transitions for new leaders.

Joliet, IL

• Strategically executed both internal and external communication for the following service lines: physician relations, cancer care, senior services, behavioral health and area newcomer initiatives.
• Developed system best practice for launch of physician referral call center initiative.
• Produced news copy and achieved successful story placements in an array of local media outlets.

Certified Chopra Ayurvedic Health Instructor

Certified Stretching And Flexibility Coach

Advanced Certified Yoga Teacher (Cyt-500)

Yoga Nidra Immersion And Facilitator Training

Certified Yoga Teacher (Cyt-200)

Yoga, Meditation, Ayurveda, teaching from a place of Vedic wisdom and authentic self truth

Certified Pilates Reformer Instructor

Certification, User Experience (Ux) Design

Successful completion of immersive program dedicated to building skills in the following areas of UX: - User-Centered Thinking - Usability.

Workshops Completed, User Experience Design, Beginner Coding

Certified Bartender

M.A., Organizational Leadership

B.A., English, Journalism

Activities and Societies: • BU Dance Marathon (All-school Philanthropy benefitting Children's Hospital of Illinois, Peoria): Vice.