Matthew Schildroth Email & Phone Number

Denver, Co, Us

In this DevOps Engineer role I work in an Agile SAFe team to migrate applications to the AWS cloud using a variety of DevOps tooling including Terraform infrastructure-as-code, PowerShell, Python, Bash scripting, and GitLab CI/CD. The products are built using a wide range of AWS services including EC2, Route 53, VPC, S3, Systems Manager, IAM, Directory Services, and CloudWatch. My work is to shorten the software lifecycle along the way, delivering increasingly valuable solutions to our customers.

Denver, Co, Us

Providing world-class, relationship-based support to Vertafore customers in utilizing Vertafore’s Microsoft and AWS-based solutions, with a focus in EC2, VPC, Route 53, and WorkSpaces, as well as connectivity to on-premises infrastructure.

Waukee, Iowa, Us

Oversaw technical assessment process for net new customers. In this customer-facing technical sales role I got to have critical conversations around technology subjects like cloud technology, security, reliability, backup and disaster recovery, but also utilize my varied industry experience to advise on topics like advancement, workflow, and standardization.Designed technical solutions to meet varied customer requirements and then distilled these technical concepts into easy-to-understand terms for varied audiences including ownership, c-suite, and board members.Collaborated with internal team members to advance product offerings, build vendor relationships, and improve efficiency around current platforms.

Waukee, Iowa, Us

Made it a daily goal to provide outstanding customer service throughout implementations of new desktop, network, and server infrastructure as well as various software and cloud productivity and security platforms. Focused on minimizing downtime and effectively communicating along the way.Built strong connections with customers as a trusted partner and advocate. Large or small, every customer deserves intentional care.

Monitoring and supporting all internal systems including all core networking, server infrastructure, backups, and security tooling. Overhauled internal network to ensure reliability and uptime. Developed failover design for networking and server infrastructure to avoid downtime.New product layout development with a focus on positive user experience and managing digital ordering software catalog to ensure accuracy in production and billing.

Minneapolis, Mn, Us

End user support, managing staff and faculty computers and services including Google Workspace, maintaining public workstations, overseeing student IT administration, and servicing and administering systems.

Minneapolis, Minnesota, Us

Providing end-user support, coordinating volunteers, managing staff onboarding and offboarding, provisioning hardware/software, systems repair and upgrades, server administration, Active Directory administration, network administration, and centralized antivirus management.