Mark Schlosser

Mark Schlosser Email and Phone Number

Executive Director, Talent & Organization Capability at University of Chicago Medicine @ UChicago Medicine
Oak Park, IL, US
Mark Schlosser's Location
Oak Park, Illinois, United States, United States
Mark Schlosser's Contact Details
About Mark Schlosser

Goal: Accelerate cultural change and organizational performance, development, change and learning by capitalizing on my leadership skills and organizational experiences and achievements.Competencies:Creates strategies for long-term results. Plans and executes strategic initiatives for immediate critical needs.Develops and implements solutions that result in organizational improvements. Promotes an environment that fosters innovative thinking and rational risk taking.Embraces change and guides others to acceptance, successful performance and sustainability.Develops self and others through continuous improvement in knowledge, skills and relationships.Specialties: Change management, job design and development, training design, organizational design, process improvement, statistical process control and control charts, presentation & facilitation, planning, strategy development.

Mark Schlosser's Current Company Details
UChicago Medicine

Uchicago Medicine

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Executive Director, Talent & Organization Capability at University of Chicago Medicine
Oak Park, IL, US
Website:
uchicagomedicine.org/cancer
Employees:
122
Mark Schlosser Work Experience Details
  • Uchicago Medicine
    Uchicago Medicine
    Oak Park, Il, Us
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  • Career Break
    Retirement
    Career Break May 2023 - Present
  • Uchicago Medicine
    Executive Director, Talent And Organization Capability
    Uchicago Medicine Jan 2014 - Apr 2023
    Chicago, Il, Us
    Provide leadership in the creation of organization development, change management and talent acquisition strategic initiatives that are aligned with the business needs of the medical center. Provide strategic direction for the development of philosophy, process and tools for sourcing, acquiring and retaining top talent. Lead organizational efforts for change management, culture and employee engagement. Provide strategic oversight for the expansion of learning products and services, succession planning, executive and leader coaching, leadership development, organization design, employee engagement surveys, external workforce opportunities and performance management.
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  • U.S. Cellular
    Director, Enterprise Project Change Management & Enterprise Analytics
    U.S. Cellular Nov 2007 - Jan 2014
    Chicago, Illinois, Us
    Lead 3 teams of 23 change managers, specialists and business analysts responsible for identifying the scope and requirements for enterprise initiatives and developing, communicating and executing the change management strategy for a $50M annual portfolio of projects. Develop and champion leading practice principles and U.S. Cellular standards for change management, project management training and development, enterprise program management communications, business requirements development, process documentation and project analytics. Set organizational strategy for business analysis and change practices development to address the integration of people, process and technology changes.Led organizational transformation (change management, organization design, communications, and training development and delivery) for 18 months for enterprise wide billing conversion program impacting 14K company and partner associates and over 5M customers.Developed change model to be used as foundation for all change management efforts and methodology.Formalized process flows, methodology and associated tools for project change management to ensure alignment by all project team members and organizational leaders on required actions to address emotional and attitudinal change associated with implementing enterprise initiatives.Established and implemented tools and methodology for defining enterprise projects scope, vision, business requirements and other business analysis tools to ensure consistency and traceability.Developed organizational process improvement model including governance and operational process to ensure ongoing documentation and oversight of functional departments.Developed and implemented a capacity analysis process to monitor project and functional demand being required of frontline associates to maximize project adoption and sustainability.Developed and implemented a Project Manager Leadership Academy for all project delivery areas.
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  • U.S. Cellular
    Director, Human Resources-Enterprise Program Management Office
    U.S. Cellular Aug 2004 - Nov 2007
    Chicago, Illinois, Us
    Lead strategic change management, communications, and business capabilities efforts during the development and implementation of the Enterprise Program Management Office. Work with the executive team and senior functional leaders to mitigate risks and ensure the successful implementation of the new department. Created organizational processes for the identification, selection, training, compensation, workload distribution and project structure for associates assigned to enterprise projects.Develop multiple cross-functional teams to maximize understanding and acceptance of and engagement by functional leaders.Created and implemented strategic change and communication plan to ensure organizational leader alignment on roles and responsibilities of the new department.Developed and executed deployment plan to support implementation of governance and operating model, portfolio management and standard operating procedures to ensure shared expectations for enterprise project creation and execution.Led effort with leaders in 4 functional areas to develop and implement consistent project management job descriptions to allow cross utilization of associates for enterprise projects.Implemented internal and external project management training and education programs to maximize understanding of standardized and structured project management methodology.
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  • U.S. Cellular
    Director, Learning Development
    U.S. Cellular Jan 2001 - Aug 2004
    Chicago, Illinois, Us
    Lead a staff of 4 project managers and 8 support associates responsible for strategic and tactical aspects of performance issues and development of training solutions for 7000 associates in sales, customer care centers and support departments with a $2.8M annual budget. Work with functional leaders to ensure training curriculums and delivery methods are aligned with and support the company culture, values and initiatives. Determine annual priorities and resource requirements to achieve both departmental and organizational objectives. Create systematic program evaluations and deploy continuous improvement to drive training metrics and business results. Oversee the maintenance of all training materials, the learning management system, training database and other technical based solutions. Lead multiple large scale organizational development and effectiveness projects.Reported to the President for 7 months and led a cross-functional team to restructure support departments (Human Resources, Finance, Marketing, Sales Support, Customer Service Support, Engineering, Information Services, Accounting, Legal, Public Affairs) impacting over 1200 associates. Worked extensively with executive team and senior leaders to develop and implement new departments and structures.Led Human Resource team on field sales organization redesign and implementation impacting over 2000 retail and agent support associates.Consistently managed annual expenses within budget while expanding course offerings from 116 courses to 230 courses using web based and blended learning solutions and reducing training expenses from $96 to $58 per completion.Directed processes to identify vendors and implement a learning management system for the organization.
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  • U.S. Cellular
    Director, Organizational Development & Improvement
    U.S. Cellular Jan 2000 - Jan 2001
    Chicago, Illinois, Us
    Lead a professional staff of 8 managers and 31 trainers and support associates located across the U.S. Develop processes and tools to ensure the efficient and effective development and delivery of training programs for 5000 associate workforce.Manage department budget in excess of $4M.Created strategic direction and tactical plans for training development and delivery to ensure quality standards and effective use of resources.Led cross functional leader team to develop competencies and performance standards for customer facing positions used to align training development with performance expectations. Led design and implementation of leadership assessment center with over 800 leaders, from manager level to vice president, completing within 6 months of deployment.
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  • U.S. Cellular
    Manager, Leadership Development
    U.S. Cellular Mar 1998 - Jan 2000
    Chicago, Illinois, Us
    Create and monitor progress of strategic leadership development plan. Identify gaps and implement systems and training to build leadership strength. Implement systems and processes to include succession planning methodology, supervisory and management training curriculum, and executive coaching.Created and implemented leadership mentoring program.Developed and implemented company wide career development process for over 500 supervisors & managers.Created nationwide leadership, management and supervisory curriculums.
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  • Mount Sinai Hospital
    Director, Productivity & Quality Improvement
    Mount Sinai Hospital Dec 1994 - Mar 1998
    Chicago, Illinois, Us
    Under the direction of the executive team, monitor productivity for all departments to ensure compliance to regulatory standards, budget constraints and resource allocation.Facilitate re-engineering project teams established to reduce costs and increase operational efficiencies. Develop and implement organization wide total quality management process including all training requirements, project ideation and process measurements. Led change leadership efforts during support department reorganization design and implementation.Facilitated formation of inter-disciplinary and department oversight teams.Created program and trained facilitators and team members in quality process and interpersonal skills.Provided training and educational sessions on team building, structured problems solving and data analysis.Coordinated system wide satisfaction surveys for 5 business units.Managed and analyzed organizational measurements.
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  • Aramark
    General Manager
    Aramark Aug 1982 - Dec 1994
    Philadelphia, Pennsylvania, Us
    Lead staff of up to 200 employees and manage an annual budget in excess of $9M to provide patient nutrition services, retail food services and catering services at a 570-bed university hospital.Developed new and upgraded existing department human resources processes.Increased retail revenue to $2.8 million annually, a 79% increase.Reduced staffing levels by14% over 3 years.Reduced staff turnover from 65% to 11% annually over five years.
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Mark Schlosser Skills

Cross Functional Team Leadership Change Management Process Improvement Leadership Leadership Development Team Building Organizational Development Performance Management Strategy Vendor Management Succession Planning Program Management Organizational Design Talent Management Training Organizational Effectiveness Management Business Process Improvement Project Management Instructional Design Human Resources Pmo Training Delivery Project Planning Call Centers Customer Experience Policy Retail Sales Management

Mark Schlosser Education Details

  • Indiana University Northwest
    Indiana University Northwest
    Business Administration
  • Illinois State University
    Illinois State University
    Business Administration
  • Illinois State University
    Illinois State University
    Economics
  • Walden University
    Walden University
    Leadership & Organizational Change

Frequently Asked Questions about Mark Schlosser

What company does Mark Schlosser work for?

Mark Schlosser works for Uchicago Medicine

What is Mark Schlosser's role at the current company?

Mark Schlosser's current role is Executive Director, Talent & Organization Capability at University of Chicago Medicine.

What is Mark Schlosser's email address?

Mark Schlosser's email address is ma****@****als.edu

What is Mark Schlosser's direct phone number?

Mark Schlosser's direct phone number is +177370*****

What schools did Mark Schlosser attend?

Mark Schlosser attended Indiana University Northwest, Illinois State University, Illinois State University, Walden University.

What skills is Mark Schlosser known for?

Mark Schlosser has skills like Cross Functional Team Leadership, Change Management, Process Improvement, Leadership, Leadership Development, Team Building, Organizational Development, Performance Management, Strategy, Vendor Management, Succession Planning, Program Management.

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