Marianne Schulte

Marianne Schulte Email and Phone Number

Senior advisor ITSM / ITIL / user support / customer service. Eager to get good user interfaces and user interactions, things must be intuitive and easy. Enjoy being the link between customer and supplier/developer. @ FRID IKS
Marianne Schulte's Location
Drammen, Viken, Norway, Norway
Marianne Schulte's Contact Details

Marianne Schulte work email

Marianne Schulte personal email

n/a
About Marianne Schulte

Over 30 years experience in service management, user support, training and education. Particularly interested in user experience and graphic user Interface, requirement analysis, ITIL processes.

Marianne Schulte's Current Company Details
FRID IKS

Frid Iks

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Senior advisor ITSM / ITIL / user support / customer service. Eager to get good user interfaces and user interactions, things must be intuitive and easy. Enjoy being the link between customer and supplier/developer.
Marianne Schulte Work Experience Details
  • Frid Iks
    Seniorkonsulent
    Frid Iks Jan 2024 - Present
    Drammen, Viken, Norge
    Ansvarlig for faglig oppfølging av alt som dreier seg om helpdesk og bruk av helpdesksystem/ITSM system.Deltaker i oppdeling av Viken til Buskerud, Akershus og Østfold 01.01.2024. Rapportering fra og oppfølging av TOPdesk service management system. Kurs og dokumentasjon.ITIL sertifisert.
  • Barneverntjenesten Lier Kommune
    Fostermamma
    Barneverntjenesten Lier Kommune Apr 2021 - Present
    Tranby, Viken, Norge
  • Viken Fylkeskommune
    Seniorrådgiver Ikt Brukerhjelp Drammen
    Viken Fylkeskommune Jan 2020 - Dec 2023
    Drammen Area, Norway
    Ansvarlig for faglig oppfølging av alt som dreier seg om helpdesk og bruk av helpdesksystem/ITSM system.Deltaker i oppstart av nye region Viken fra 01.01.2020.Rapportering fra og oppfølging av Pureservice og TOPdesk service management systemer. Kurs og dokumentasjon.ITIL sertifisert.
  • Buskerud Fylkeskommune
    Teamleder Brukerstøtte
    Buskerud Fylkeskommune Sep 2019 - Dec 2019
    Drammen Area, Norway
  • Buskerud Fylkeskommune
    Fagleder Helpdesk
    Buskerud Fylkeskommune Sep 2017 - Dec 2019
    Drammen Area, Norway
    Ansvarlig for faglig oppfølging av alt som dreier seg om helpdesk og bruk av helpdesksystem for 12 forskjellige team i Buskerud fylkeskommune. Deltaker i oppstart av nye region Viken (sammenslåing av Buskerud, Akershus og Østfold fra 01.01.2020),Rapportering fra og oppfølging av Pureservice helpdesksystem. Kurs og dokumentasjon.ITIL sertifisert.
  • Marischu
    Owner
    Marischu Mar 2012 - Dec 2017
    Buskerud County, Norway
    Lotus Notes and HTML development projects when needed by previous clients.User support Nextsys Dental Office and Nextsys Flexi
  • Unident Ab
    Senior Kundeansvarlig
    Unident Ab Oct 2015 - Sep 2017
    Horten, Vestfold, Norge
    Senior kundeansvarlig for journalprogram for tannleger og tannpleiere (Nextsys Dental Office) og journalprogram for fotterapeuter, leger, jordmødre og akupunktører (Nextsys Flexi), webredaktør, ansvarlig for sosiale medier, dokumentasjon og kurs.
  • Nextsys As
    Kundekonsulent
    Nextsys As May 2012 - Oct 2015
    Kongsberg/Lierskogen, Norway
    Kundestøtte på Nextsys Dental og Nextsys Flexi, Webredaktør, Dokumentasjon og kurs.
  • Novo Consult Oslo
    Senior Consultant
    Novo Consult Oslo May 2008 - Apr 2012
    Oslo Area, Norway
    Coordinate support towards clients on Domino/IBM platform.Analyze and develop solutions for clients.Design and development of applications.Implemening solutions.Project Management.Develop client relations and be a part of the sales process.Clients: Veolia Miljø, Chemring Nobel, Orkla (Stabburet, Idun, Lilleborg, Pierre Robert, Nidar)
  • Sogeti Norge A/S
    Consultant
    Sogeti Norge A/S Nov 2007 - May 2008
    Oslo Area, Norway
    Started work as a consultant in Sogeti Norge A/S November 12th 2007.Software testing management was my key work area.Client: NAV
  • Ergogroup - Sandefjord
    Seniorkonsulent
    Ergogroup - Sandefjord May 2007 - Aug 2007
    Sandefjord, Norway
    Lotus Notes developer.
  • Orica Mining Services (Dyno Nobel Asa)
    Lotus Notes Developer
    Orica Mining Services (Dyno Nobel Asa) Nov 2000 - Mar 2007
    Drammen Area, Norway
    Responsible for Lotus Notes development in EMEA (Europe, Middle East and Africa)
  • Dyno Nobel
    Lotus Notes Developer
    Dyno Nobel 2000 - 2007
    Drammen Area, Norway
    Responsible for all Lotus Notes development in EMEA. Closely working with North-America, Latin-America and Australia.Helpdesk support, End-User training, Database development, project management IT software.
  • Unison
    Lotus Notes Developer
    Unison Oct 1998 - Oct 2000
    Oslo Area, Norway
    Consulting engineer responsible for Lotus Notes/Domino. (Customers: Arbeids- og Administrasjonsdepartementet, Coca Cola Norge, Døvigen A/S, EDB Fundator AS, Open Systems Computing as, Siemens Business Partner, Skiforeningen, Statens Forvaltningstjeneste, Statoil)Some Lotus Domino Administration.
  • Edb Asa
    Lotus Notes Developer
    Edb Asa Jun 1996 - Sep 1998
    Oslo Area, Norway
    Instructor at "Kurssenteret"Courses held: Getting to know Lotus Notes part 1 and 2. Application development Lotus Notes. Introduction to Internet. Creating homepages with HTML programming.Technical Consult developing Lotus Notes applications for: A/S Freia, Coca Cola, Computer 2000, DnB Factoring, Døvigen A/S, EDB ASA, Hydro Texaco A/S, NHO, Samvirke Forsikring, Storebrand ForsikringFirst person in Norway using combination of Lotus Notes and HTML for Samvirke Forsikring.
  • Open Systems Consultants A.S
    Administrasjonssekretær
    Open Systems Consultants A.S Jan 1996 - May 1996
    Oslo Area, Norway
    Daily responsible for switchboard and reception, salaries, accounting and correspondance.Developed OSC's homepages.Created internal control system and employee handbook.
  • Statoil
    Systemkonsulent
    Statoil Aug 1985 - Dec 1995
    Stavanger Area, Norway
    Usersupport and Helpdesk technician.Application development in Lotus Notes, among them: the Helpdesk system used in the entire Norwegian part of the company.Course instructor in Lotus Notes.On-site user support.- - - -Previous this I also held several positions within accounting and logistics.

Marianne Schulte Skills

Lotus Notes Lotus Domino Technical Support Html Project Management Software Project Management Nextsys Etann Nextsys Dental Office Nextsys Flexi Nextsys Backup Help Desk Support Customer Support Product Support End User Support End User Training Software Implementation Customer Service Database Design Active Directory Software Training Training Skills English Documentation Desktop Support Project Coordination Project Portfolio Management Ms Project Software Design Microsoft Office Lotus Smartsuite Lotus Connections Lotus Approach Lotus 123 Mvs Unix Wordpress Css Notepad++ Norwegian German Danish Swedish Quickplace Website Development User Interface Design Database Administration Server Administration Databases

Marianne Schulte Education Details

  • Stavanger Katedralskole
    Stavanger Katedralskole
    Economics, Business, Computer Programming
  • Lundehaugen Videregående
    Lundehaugen Videregående
    Economics
  • Sandnes Handelsskole
    Sandnes Handelsskole
    Economics
  • Klepp Ungdomsskole
    Klepp Ungdomsskole

Frequently Asked Questions about Marianne Schulte

What company does Marianne Schulte work for?

Marianne Schulte works for Frid Iks

What is Marianne Schulte's role at the current company?

Marianne Schulte's current role is Senior advisor ITSM / ITIL / user support / customer service. Eager to get good user interfaces and user interactions, things must be intuitive and easy. Enjoy being the link between customer and supplier/developer..

What is Marianne Schulte's email address?

Marianne Schulte's email address is ma****@****ulte.no

What schools did Marianne Schulte attend?

Marianne Schulte attended Stavanger Katedralskole, Lundehaugen Videregående, Sandnes Handelsskole, Klepp Ungdomsskole.

What are some of Marianne Schulte's interests?

Marianne Schulte has interest in Takewondo, Following My Kids To Music Band, Gymnastics And Ballet, Reading, Watercolor Painting, Homepage Development.

What skills is Marianne Schulte known for?

Marianne Schulte has skills like Lotus Notes, Lotus Domino, Technical Support, Html, Project Management, Software Project Management, Nextsys Etann, Nextsys Dental Office, Nextsys Flexi, Nextsys Backup, Help Desk Support, Customer Support.

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