Colby Lynn Email & Phone Number

Darby, PA, US

Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as.

Delaware, United States

• Received request for information from Mercer/DMMA.
• Assign Business Owners for each task
• Create folders for information to be uploaded
• Provide updates received throughout information gathering period
• First level of review of information submitted by Business Owners
• Upload documents to Mercer Sharepoint site

Pennsylvania, United States

• Daily review and distribution of daily assignments to Grievance Associates for multiple lines of businesses
• Supervision of Grievance Associates to ensure all C&G processes are being followed appropriately and in a timely manner
• Supports Grievance staff members with any technical questions and escalated issues
• Conducting refresher and new hire training as needed/requested (in person/virtual)
• Log and track for State complaint, State Fair Hearing, Dissatisfaction, Complaint, and Grievance
• Review report on trends related to dissatisfactions & grievances

Philadelphia, Pennsylvania, United States

Log and track for both appeals,state complaints, grievances. Contact members, providers, and other relevant individuals to gather information and communicate disposition of cases. Conduct pertinent research in order to evaluate, respond to, and close cases in accordance with all established regulatory guidelines.

Philadelphia, Pennsylvania, United States

Provider Claims Services RepMy daily task include handling in-bound calls from Providers to inquire about claim statusAdjusting claims that have been paid/denied in errorVerifying members active insurance coverage/ Third party LiabilityVerifying members eligibilityResponsible for transferring calls and rerouting to the correct departmentAdvise providers of.

United States

Telecommuter Member/ Provider Services RepMy daily task including handling in-bound calls from Members/ Providers inquiring benefit information and eligibilityResponsible for transferring calls and rerouting to the correct departmentUpdating demographics information for member/providersVerifying members active insuranceProvider claim status callsSide by.

Paoli, Pennsylvania

Greeting patients· Entering/Updating demographic information· Obtaining patients reason for visit· Responsibilities include obtaining and /or verifying the patient’s current medical insurance information including Primary, Secondary and Third Party Liability coverage at the time of service.· Collecting co pays· Answered the phones· Filing charts· I also am.

Philadelphia, Pennsylvania, United States

Greeting patients· Entering/Updating demographic information· Obtaining patients reason for visit· Responsibilities include obtaining and /or verifying the patient’s current medical insurance information including Primary, Secondary and Third Party Liability coverage at the time of service.· Collecting co pays· Answered the phones· Filing charts· Admit.

United States

I am responsible for arranging payment plans, and entering the correct data so the information is received by the patient in a timely manner· I also process credit card payments in order to bring the patients’ billing account up to date.· During calls, I am able to answer questions and educate the patient with any additional information.· Able to multitask.

United States

My daily tasks include making outbound calls to Emergency Room patients in order to update demographic information in the appropriate systems and forward to the billing department.· Responsibilities include obtaining and or verifying the customer’s current medical insurance information including Primary, Secondary and Third Party Liability coverage at the.

United States

My daily tasks include handling in-bound calls from PCP/Specialist office requesting referrals for office visits. · During calls, I am able to answer questions and educate the provider with eligibility and benefit information. · Responsible for issuing referrals using ICD-9 and CPT codes· Responsible for faxing referrals when requested by the provider·.

Education record

Dipolma

Bachelor Of Science (Bsc), Health Services Administration