Mohammad Durrani Email & Phone Number

Islamabad, Pk

Islāmābād, Pakistan

Islāmābād, Pakistan

- To contact US banks during US business hours primarily via phone calls, supplemented with emails and Internet-based research to collect comprehensive information on the interest rates for their banking products according to SPGMI parameters.- Responsible for timely entry and submission of data within given timeframes.- Developing and maintaining business relationships with external contacts/clients as a means to actively track information on the covered content set falls under the preview of this job.- Keeping up-to-date with industry knowledge and build with experience and passage of time.- Improving measures for capturing data and identify new collection methods related to the covered content data sets.- Contributing to the department through initiatives including but not limited to Lean, Automation, Robotic Process Automation and Quality Analytics.- Deeply researching on the fees for clients and providing them the efficient data with accuracy.- Researching and making the fee reports for the clients.

Islāmābād, Pakistan

- To contact US banks during US business hours primarily via phone calls, supplemented with emails and Internet-based research to collect comprehensive information on the interest rates for their banking products according to SPGMI parameters.- Responsible for timely entry and submission of data within given timeframes.- Developing and maintaining business relationships with external contacts/clients as a means to actively track information on the covered content set falls under the preview of this job.- Keeping up-to-date with industry knowledge and build with experience and passage of time.- Improving measures for capturing data and identify new collection methods related to the covered content data sets.- Contributing to the department through initiatives including but not limited to Lean, Automation, Robotic Process Automation and Quality Analytics.- Deeply researching on the fees for clients and providing them the efficient data with accuracy.- Researching and making the fee reports for the prestigious clients.

Islamabad, Pakistan

- To contact US banks during US business hours primarily via phone calls, supplemented with emails and Internet-based research to collect comprehensive information on the interest rates for their banking products according to SPGMI parameters.- Responsible for timely entry and submission of data within given timeframes.- Developing and maintaining business relationships with external contacts/clients as a means to actively track information on the covered content set falls under the preview of this job.- Keeping up-to-date with industry knowledge and build with experience and passage of time.- Improving measures for capturing data and identify new collection methods related to the covered content data sets.- Contributing to the department through initiatives including but not limited to Lean, Automation, Robotic Process Automation and Quality Analytics.

Islamabad, Islāmābād, Pakistan

Islamabad, Pakistan

FewX is a Fashion, Event Management, Social Media Marketing and Web & Android Development Company inaugurated and is from Islamabad, Pakistan. My key points at this slot is to manage the team working under my supervision and keeping the quality of work in loop. Managing the clients, events and utilizing the talent at the right time with a specific generated pace required at the specific time. Interacting with the clients to answer their queries via Social Platforms or Call/SMS and Email. Guiding the clients about their requirements for the development solutions of either Web or Android App. Registering the Domains, propagating web hosting with the domains and verifying the bugs and finalizing the website. Timely Syncing the Websites with Search Engines and Social Media Platforms to divert the traffic according the clients requirements.> Managing the Teams> Consulting with the Clients for Development Purposes> Consulting with the Clients for Social Media Marketing> Managing and Supervising the Events> Bringing out the Talent and Planning their Promotions via different Platforms> Making Business Strategies

Dubai

Sharjah, United Arab Emirates

 Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns. Design, build and maintain our social media presence. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Identify trends and insights, and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies. Plan, execute, and measure experiments and conversion tests. Collaborate with internal teams to create landing pages and optimize user experience. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Instrument conversion points and optimize user funnels. Collaborate with agencies and other vendor partners. Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate. Multi-channel interactions like call-back and chat. Event- triggered or behavioral emails to follow-up initial contact. E-newsletters to educate prospects about your brand and deliver relevant offers to encourage conversion.

United Arab Emirates

Dubai, United Arab Emirates

Durrani Production & Photography was first founded by Mohammad Sadan Durrani (CEO www.FewX.pk & neXtsmash.com) back in 2016, we are based in Dubai (United Arab Emirates) and Islamabad (Pakistan) that provide Weddings, Family, Event, Professional Modelling Shoots and Baby portraits, sometimes we do VBlogging to explore the beauty of the world.We are group of Photographers and Videographers who enjoy capturing our client’s moment, happiness and memories, as we believe that a picture tells of thousand words, everlasting and memory.We love to travel to try and capture and observe the moment of life and natures, if you’re thinking something special and unique destination, we are always open to that!To find out more about us and the packages we provide, you may contact us with the following waysFacebook | www.facebook.com/DurraniProduction/Instagram | www.instagram.com/DurraniProduction/

Islamabad, Pakistan

neXtsmash is a Fashion, Technology/Telecom and Youth blog not only for new generations but for the ones who love to read on digital platforms. This blog is working under the supervision of highly experienced professionals in Pakistan. My responsibilities were; To write up the posts on the desired topics. Sync the posts with SEO tools and keywords to publicize the articles on different social media platforms. Ensure the posts are properly delivering to the subscribers on Email and Social Media Websites. Keep maintaining the keywords to keep the posts on excellent ranks of Search Engines.

Islamabad

I served in Zong, a Leading Cellular Company in Pakistan working as a child company of China Mobile Pakistan (CMPak). It was a quite challenging environment where I served my services as a Sales and Revenue Officer due to my convincing and pressure-handling abilities. Here, I further had interacted with the High ARPU Customers and provided them the premium packages, offers and services due to their loyalty with the company. My responsibilities on subjected slot were; Making Outbound Calls to the potential customers and providing them about their usage Guiding them about the better options within the same company to enhance their usage with benefits & advantages. Offering the Premium Packages, Offers and Promotions to the High ARPU and High Revenue Customers according to their usage. Generating the revenue for the company according to the Daily and Monthly Targets and achieving KPIs maintaining the Qualitative Approach. Making Sales Leads for the team members for dial-outs to the potential and returning customer base.

Islamabad

I served in Zong, a Leading Cellular Company in Pakistan working as a child company of China Mobile Pakistan (CMPak) as Research Analyst. Being on a subjected slot I gathered the knowledge and charisma to interact with complete customer base as well as higher authorities’ up-to CEO for the discussion on bringing up the company on No. 1 slot among all the cellular operators in Pakistan. My responsibilities on subjected slot were; Making outbound call sheets of Internal Surveys on monthly required aspects and facts & figures. Making outbound calls sheets for External Surveys depending on the product owner’s requirements. Dialing out the calls on the customers’ lists either on Internal or External surveys. Gathering the required information and interviewing the customers depending upon the surveys for maintaining quality standards about the products, offers, services and touch-point visits. Compiling the sheets and analyzing the results for marking up the departments and stake holders based on the criteria given by the company. Making Monthly and Quarterly Reports on Departments and specific Products as well as Mobile Financial Services and presenting them in Monthly and Quarterly Meetings with the Management, Department Heads and CEO. Identifying the lack points of departments and providing them the timelines for the resolutions.

Islamabad

> In house product testing to identify and eliminate the Issues.> External Upcoming Product Testing to Identify the issues and eliminate them for smooth usage for the customers.> Voice of Customer (Survey, Questionnaire and Analysis) to enhance customer experience.> Customer Experience Management & Standardization of Quality Service at Customer touch points. > CSC & Franchise Visit to evaluate the Quality of the Services.> RCM to identify the services provided to the customer via CC Channel & resolving the issues. > Workflow Complaints for in-depth analysis to minimize complaint ratio.> Findings & Recommendations to provide action plans to concern departments

Islamabad, Pakistan

We are a group of people who are on the way to make this World a lovely place for all the human beings. We work for those who are in need of our Help. We are not limited till a City or Country or Continent - but we are on a mission to work World Wide. We', started this work with a limited people and looking forward to take this Internationally - By The Grace Of Mighty GOD (INSHA-ALLAH). Everyone is invited and would be warm welcomed to our network at anytime. We're looking for all those people who Love Humanity - HumansWe're working on:- Human Rights- CSA- Domestic Violence- Rape- Female IssuesWe hope you people will definitely be helping us in this Cause.

Islamabad, Pakistan

I served my services for AiMS (Arts in Management Systems) – a social event management and Social Media Marketing company as Regional Head (North and Islamabad). It was a great experience working with different designers and artists and explored the talent in Pakistan. We managed to organize multiple events of Sports and Education in Hyderabad, Karachi and Islamabad. My responsibilities were; Hire the team members keeping by exploring them and their talent and dedication with work. Meeting with different Schools, Colleges and Artists for events. Organizing Charity events for the needy people and for the aim to spread the message of literacy in the country. Looking after the progress and performance of the tea members and managing the events with safety and hassle-free for the participants and audience. Hunting for the sponsorship of the events. Maintaining the financial record of events, charities and revenue earned. Creating a space for media and building a relationship for the promotion of the talented individuals performing in events. Dealing with the clients for Social Media Marketing and Events over Social Platform i.e. Facebook, Website and Email. Marketing the events on Digital Marketing Platforms. Keep the official website up-to-date.

Islamabad, Pakistan

I worked in Zong, CMPak as a Customer Support Officer in Contact Center, Islamabad. It was a challenging environment where they provided me a space in Customer Services where I learnt how to deal with both potential and crank customers. I was a part of the Multi-Queue Team where I had to answer all type of calls. My basic responsibilities were; Attend all kind of Inbound Calls (Prepaid & Postpaid Information/Request/Complaint) Answering multi-queue calls (SIM Activation/Ownership Updation/MNP/Family Pack 930) Maintaining a record for (Sales/Data) and preparing monthly calls analysis report. Getting feedbacks/suggestions from customer on different products and escalating them to the concerned department. Built productive relationships, resolved complex issues and won customers’ loyalty. Completion of Monthly, Quarterly and Yearly KPI’s & Targets successfully. Activating customers’ SIM by following the Policy & Procedures of Company and Interior Ministry. Updating customer’s details and ownership over the call for their facilitation. Generating MNP requests for customers where they wish to convert their number into Zong. Facilitating the Family Pack 930 customers when they wish to activate the Package and/or changing the numbers.