Heyang Zheng Email & Phone Number

Shanghai, Shanghai, China

Shanghai, China

Shanghai City, China

Mainly assists customers around the globe to solve problems when usingAzure products and developing solutions. Provide advice ondevelopment, configuration, optimization.1. [Daily Work] Analyze and solve problems customers encounteredthrough technical support cases, provide feedback to the Microsoft Azureproduct team to solve technical issues or bugs, analyze the feasibility ofselected Azure products in customer scenarios and provide solutions thatmeet their… Show more Mainly assists customers around the globe to solve problems when usingAzure products and developing solutions. Provide advice ondevelopment, configuration, optimization.1. [Daily Work] Analyze and solve problems customers encounteredthrough technical support cases, provide feedback to the Microsoft Azureproduct team to solve technical issues or bugs, analyze the feasibility ofselected Azure products in customer scenarios and provide solutions thatmeet their needs.2. [Coding, Scripting and Debugging] Provide sample code and demosto assist customers with developing, deploying and maintenance,compose automation scripts with Azure CLI, Azure PowerShell, ARMTemplate and Terraform to drive Azure product consumption,including but not limited to Azure Storage, CDN, Redis Cache, CloudServices and Web App projects written in C#, Java, Python or Node.js...3. [Skill Improvement] Continue to learn other Azure products(Azure AD, Network， K8S), learn about Microsoft products tocultivate deep expertise, and apply this knowledge in real customerscenarios;4. [Team Cooperation] Work with other Microsoft teams(Networking, Azure AD, Azure SQL, Office 365) to solve customerproblems in complex scenarios;5. [Technical & New-Hire Training] Share new technical documentation,provide new product step by step Proof of Concept and guides, sharetechnical knowledge in team meetings or deliver training for new hires;6. [Offline Activity] Actively participate in Microsoft, Partners, MostValuable Professors and other technology sharing, discuss classicdomestic and international technology cases, and assist customers tounderstand Microsoft technology and Azure Cloud products. Show less

Shanghai City, China

Participate in back-end system optimization, system architectureimprovement, coding standards, website requirements analysis, productdesign, product tracking, and follow-up product optimization.1. [Pay and Refund] WeChat, Alipay business docking, complete theuser and payment systems, support third-party payment (Alipay,WeChat, etc.) real-time refund according to the relevant needs ofcustomer service, settlement and finance departments. Simplify the useprocess to… Show more Participate in back-end system optimization, system architectureimprovement, coding standards, website requirements analysis, productdesign, product tracking, and follow-up product optimization.1. [Pay and Refund] WeChat, Alipay business docking, complete theuser and payment systems, support third-party payment (Alipay,WeChat, etc.) real-time refund according to the relevant needs ofcustomer service, settlement and finance departments. Simplify the useprocess to achieve support for multiple-service refund function;2. [System Optimization] Translate VB.NET language code into C# code,optimize processing logic, and increase system performance. Replacestored procedure statements for application processing, support Web APIaccess;3. [Interface Upgrade] Unified the API call entries, streamline operationsand speed up refund processing. Provide a comparison page for inboundand outbound. Speed up the refund analysis process, increase batchprocessing functions, and increase system throughput;4. [DevOps] Upgrade the code hosting library from TFS 2008 to TFS 2017,migrate the legacy code, deploy NuGet server and upgrade the currentversion control, share and do Git usage training in the team;5. [New-Hire Training] Responsible for the guidance of new members ofthe team to increase new-hires' familiarity with company projects andnew project development. Show less

中国 上海市区

Assigned to Honeywell Shanghai site1. Assist United States and India customers to conduct daily operationsand maintenance, provide desktop technical support, and officeequipment maintenance for some Windows Servers in Shanghai;2. Organize and translate the Office 365 Greater China User Guide toguide users to use Office 365 for daily office work.

Computer Software Engineering

Computer Systems Networking And Telecommunications

Activities and Societies: Study Committee, Technical Department Director, Tutor Assistant, President of the Association of Societies