Offering assistance as part of comprehensive care plans for individuals facing various life challenges, including:⁍ Personal and Professional Growth: Providing experienced and compassionate support on your journey toward a better self.⁍ Major Life Transitions: Helping to navigate the challenges and opportunities of life's transitions.⁍ Anxiety, Depression, and PTSD *: Offering approaches that complement existing care plans to assist with managing and alleviating symptoms.⁍ Life-Threatening Illnesses *: Supporting patients and caregivers through the complex journey of serious illness.⁍ End-of-Life Care *: Providing compassionate support for individuals and families facing end-of-life transitions.* May require collaboration with your mental or medical health provider.

Software Engineering ManagerProvided vision, mentoring, and high-performance team building for a business-critical team tasked with scaling the configuration, generation, and delivery of customer-facing documents for a rapidly expanding mid-stage InsureTech start-up. In many respects, for insurance, the documents are the product. They describe the financial and legal agreements purchased by the insured. For Kin to grow, it needed to scale its ability to rapidly create and configure documents for an expanding portfolio of products, update those documents as the regulatory and legal risks inevitably change, and verifiably deliver the documents with a high degree of correctness and reliability.Provided the initial vision for transforming the software architecture to meet the rapid growth demands and built a high-performing team to deliver the new architecture. Along the way, mentored one Sr. Engineer into a Staff Engineer role, two Mid-level Engineers into Sr. Engineer roles, and an Associate Engineer into a Mid-level Engineer role.

Software Architect/Tech LeadDeveloped a B2C/B2B e-commerce marketplace simulator to be used during new engineer training. The marketplace (known as Nozama) provides a gamified e-commerce environment in which teams of new engineers compete against each other in order to capture market share while maintaining profitability. The marketplace has a configurable set of customer and retailer bots that enables administrators to adjust the competitive landscape as the teams’ solutions become increasingly capable. Nozama is built using Kotlin, Spring and Redis. Build, test and deployment are scripted using Gradle. Continuous integration and deployment uses Bitbucket Pipelines. Deployments are orchestrated by Kubernetes.New Engineer Training - Curriculum DevelopmentDelivered the curriculum, and trained trainers, for a new engineer induction program at a major multinational financial institution. The program guides the engineers through a project-based facilitated self-learning program supported by coaching from trainers. It takes the engineers through a series of technology level-set activities (unit testing, mocking, Spring, SQL, REST, React, CI/CD). These activities add or fix real functionality in a partially developed credit card rewards application. The engineers then spend the rest of the training working on a series of feature stories. This curriculum will be delivered to 6000+ engineers over the next three years in the US, UK, India, Argentina, and Singapore. Agile Researcher/WriterIn Pursuit of Agility: A presentation, now given in a number of different contexts, that extracts from a wide range of Agile methodologies (Scrum, XP, SAFe, Lean Design, Design Thinking, Lean, Lean Startup, etc) three primary lenses on Agile: Delivery Pipeline, Highly-Effective Teams, and Exploration. The Agile Explorations Framework (https://agileexplorations.com/explorer-handbook/): Created a framework for developing a team’s agile (lowercase “a”) practices and mindset.

Manage the team working on the Browser product--New Relic’s second highest revenue generating product. In that role, accomplished the following for the team:● Took a team that had largely been self-managed (and resistant to process changes) and started them on the path to process improvements by asking for only one thing--retros.● Helped the team to successfully land a half-completed and grossly underestimated project that was slated to be presented at FutureStack (New Relic’s yearly convention). Reset the project with a realistic estimate, and then focused the team on delivering a demo rather than a completed feature.● Put in place a lightweight estimation process using planning poker to estimate major features in ideal schedule weeks. Then used a multiplier to account for unknown challenges and maintenance work. This made the work of the team far more predictable for the PM and product marketing.● Guided the team through two 6+ month projects, delivering major features that closed the core market gap for the Browser product.● Successfully helped the team navigate a massive organizational development effort known as “Upscale”, which resulted in a 50% change in team members and a shift toward full-stack development with “t-shaped” developers. ● Actively worked to promote the careers of my staff by finding opportunities for growth matching their interests and talents within the product roadmap. Frequently, this meant identifying areas where an individual has the vision and drive to lead, and empowering them to do so. Over the course of 18 months I was proud to have been able show demonstrable growth among my staff, leading to 7 promotions (out of 14 engineers who worked for me over the course of that period). Two of these promotions were to Lead Engineer.

Manager for the RateView development team, and the SASS/CSS/HTML front-end developers company wide.

Senior member of the Application Development team, providing input on nearly all of DAT Solutions’ products, including the development of DAT Solutions’ next generation flagship product—DAT Power. As part of this work, provided leadership on multiple fronts.● Selection of development tools and application frameworks, ● Code organization and quality ● Selection of quality assurance tools and practices● Build-chain definition and automation. Throughout the two year effort to develop DAT Power, maintained an unwavering focus on building the team's capacity, tools, and practices to support continuous delivery once the product came to market.

Started a company dedicated to developing educational software for children experiencing disability.● Developed a versatile Learning Management System (LMS) framework (the Silas LMS Engine) for building custom education solutions that adhere to the requisite standards for content delivery and student performance tracking. ● Leveraged the Silas LMS Engine to deliver a product for SwitchClimber.com that teaches children with cerebral palsy to use the computer.

Responsible for Product Management process improvements and market analysis.● Facilitated process improvements in product management.● Configured and directed the use of tools to support the new process.● Directed Learning.com’s accessibility initiative, and aided in the analysis of ELL support.● Conducted a competitive analysis of the K-12 assessment solutions.● Recommended K-5 Math product changes to better serve at-risk students.● Developed a long-term vision for improved curriculum reporting.● Wrote accessibility policies for curriculum and assessment products.● Provided research and support as part of setting direction for ELL/Spanish support in a K-5 Math product.

Responsible for Managing the Platform Development Team and 2nd Tier Support.● Managed a six-person team, including five software developers and one QA engineer.● Responsible for hiring, supervising, firing, and performance reviews. ● Reported directly to the CTO.● Guided the team toward Agile practices including: short iterations, automated unit and integration tests, work organized as “stories” prioritized by the product manager, regular process reviews in which the developers continually worked to deliver the right solutions, the first time, with minimal defects.● Led the team in a ground-up rewrite of the Teacher UI, laying the foundation for a broad set of enhancements to position Learning.com’s Learning Management System (LMS) as a best of breed educational platform in the K-12 market.

Responsible for Software Development, Internal IT, and Datacenter.● Managed a six-person team, including four software developers, one systems administrator, and a QA engineer. ● Responsible for hiring, supervising, firing, and performance reviews. ● Reported directly to the CEO and participated on the executive team. ● Spent significant portions of each day pair-programming with developers, or pair-testing with QA. ● Together, the team tackled a number of tough technical challenges, delivering code on schedule with extraordinarily few defects.

Team Lead for the Campaign Manager Product-------------------------------------------------------------------● Guided the team through significant performance improvements and code cleanup.● Reduced the CPU utilization on the middle-tier machines by 4.5X, and cut the number of lines of code by half.Middle-Tier & Host Integration Team Lead------------------------------------------------------------● Directed the work of multiple teams, ranging from three to eleven middle-tier and host integration developers.● Clarified and communicated requirements, directed design, and set priorities.● Acted as liaison with Product Engineering, giving them a “view from the field”. In this capacity, delivered numerous documents and presentations, and participated in regular requirements and design meetings.

● Taught an OO Analysis and Design course using UML within the framework of the Rational Unified Process.● Developed and taught a Java 2 JDBC API course. The course was part of Axian’s Advanced Java offerings at the OGI School of Science and Engineering.● Dev Team Lead—On assignment to Emphora. Led a two person development project for Emphora. Acted as the project manager, architect, technical lead, and developer. ● Performance Engineer and Technical Liaison—On assignment to Giganet. Conducted performance tests used to help troubleshoot performance issues using Giganet cLAN network cards with SQL Server 2000 using the VIA network libraries. Acted as Giganet’s representative at Microsoft in Redmond. ● Project Lead—On assignment to PQMR. Acted as the primary client contact on a J2EE project providing decision support to bank managers. Completed the initial analysis, conducted UI prototype design and testing, configured the initial Linux development server (Red Hat), and participated in the middle-tier object model design.● Performance Tuning Instructor—On assignment to Intel. Redesigned, commercialized and taught the Intel Architecture Performance Tuning course for Intel Enterprise Servers. This 5-day course taught the methodology and tools used by Intel’s Application Solution Center (ASC) engineers.

Co-founded a company providing computer consulting services, primarily targeting not-for-profit organizations. Provided project management, analysis and design, database development, networking, and hardware consulting services in a variety of contexts, including:● a variety of nonprofits,● the corporate headquarters for a major west-coast retailer,● a major shipping company,● an electric power company,● legal claims processing, ● and, accounting.

Taught English and History to 10th and 11th graders. Developed a style of teaching using student teams to enable teaching to classes of 80 or more students.