 Expertise on critical environment, factory floor and outsourcing of IT services;  Interface between the technical staff and board (upper management);  Dynamic, flexible, organized and disciplined, keeping all my duties documented following security main roles;  Teamwork, especially in leadership and planning;  Accustomed to deal with pressure and always focused on results and customer satisfaction;  Specialist in UNIX AIX, HACMP, PL/SQL, C, ERP TOTVS LOGIX; Key User of management and administrative tools, such as PMI, COBIT, ITIL , MS-PROJECT.