- Negotiate offers from suppliers- Offers preparation and submission according to customers demand- Costomers oders treatement- Deliver clients on time and billing - Monitoring of the recovery of overdue payments- Treatment of the customers complaints

• Welcome guests during check-in and giving a found farewell to guest while checkout. • Handling guest complaints and concerns • Overseeing VIP guests, arrivals and departures. • Providing excellent customer service as per hotel standards.• Greeting guests as they enter and exit the hotel. • Providing information regarding the Hotel, town attractions, activities etc.• Check on VIP reservations, complete their pre-registration formalities.• Allocate rooms to all… Show more • Welcome guests during check-in and giving a found farewell to guest while checkout. • Handling guest complaints and concerns • Overseeing VIP guests, arrivals and departures. • Providing excellent customer service as per hotel standards.• Greeting guests as they enter and exit the hotel. • Providing information regarding the Hotel, town attractions, activities etc.• Check on VIP reservations, complete their pre-registration formalities.• Allocate rooms to all arriving guests.• Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.• Co-ordinate with housekeeping for clearing of rooms.• Collect Guest feedback during guest departure along with his likes and dislikes.• Performing cashier activities when required.• Maintain guest lockers for safe custody.• Follow the house rules and policies laid down by the management. Show less