Mohamed Elniny Email & Phone Number

Offenbach Am Main, Hesse, Germany

Cairo, Egypt

• Manage the infrastructure area (Systems, virtualization, backup, Hardware, Monitoring).
• Handle all activities related to the data center (Main & DR) across Egypt, Ghana, and Nigeria.
• Administrate HW implementation, maintenance, upgrades, monitoring, and health checks for multi-vendor (HPC700, HP Synergy, Dell PowerEdge, Huawei).
• Administrate HCI environments (VxRail and Nutanix).
• Developing and deploying VMware solutions such as SRM, vSphere Replication, SHD, and vRealize suits.
• Troubleshooting and resolving VMware environment issues and Responsible of innovative solutions toexisting operational tasks and problems.

6th Of October, Cairo, Egypt

• Manage Orange Egypt infrastructure in Active Directory 2012/2016,
• Manage Orange Egypt Exchange 2013 and Exchange 2016 environments.
• Exchange Upgrade Project from Exchange 2013 to Exchange 2016.
• Handling IT operation for Active Directory & Exchange on a large scale with over +15,000 AD objects & +10,000 mailboxes and groups.
• Managing corporate password management solution.
• Handling Skype for business and Microsoft Teams operations.

6th Of October, Cairo, Egypt

• Manages systems infrastructure functions of the Bank including servers OS and servers hardware, blade servers, virtualization, storage and backup systems and Microsoft services.
• Support of IT services related to the operations performance and availability across the Bank.
• Designs and implements systems infrastructure architectures.
• Ensure that systems infrastructure adhered with security standards and policies.
• Install, Administrate Microsoft Windows Server, Linux Red-Hat and Solaris Operating Systems.
• Manage escalated issues to the third level of support.

6th Of October, Cairo, Egypt

• Microsoft Administrator:- Administrating Microsoft Exchange, Office 365, SCCM, DHCP, Skype for Business, File Server, MBAM, LAPS, Microsoft Orchestrator and Hyper-V.- Active Directory Implementation, DNS, Group Policy.
• Virtualization Administrator:- Build, configure and administrate ESXi hosts & VMware environment.- Managing and configuring VMware clusters, HA, DRS, P2V and Site Recovery Manager (SRM).- Deploy virtual machines.
• Backup and Storage Administrator:- Administrate EMC Storage VMAX (Storage pools, Storage groups, Luns,..etc) and Data Domain.- Present and assign LUNs to Windows, Unix, ESXi hosts and VMs.- Manage SAN switches.- Manage.
• HP Servers and Enclosures Administrator: - Manage and configure HP Blade System Enclosure and Virtual Connector.- Manage and configure HP Blade/Rack Servers.
• Security and Patching Solutions:- Administrating Symantec Endpoint Manager & Clients for all related tasks.- Administrating Iron Port Email Filtering Gateway.- Deploying monthly updates via Microsoft WSUS & Ivanti.
• Manage Engine Service Desk Application Administrator:- Install and administrate service desk for ABK Egypt and Kuwait.- Manage all modules (Change Management, Assets, Incidents, Problems and service requests).- Design.

6th Of October, Cairo, Egypt

• Provide guidance, support, and help to junior IT Operator.
• Generate Performance reports for Production systems, IT Teams and perform trends analysis.
• Enhanced the overall performance, process and service availability for all Global Applications.
• Provides 24-hour on-call support for problem analysis and resolution.

6th Of October, Cairo, Egypt

• Responsible for maintaining daily operations for the main core banking systems and application.
• Handle all IT Services day-to-day operations including systems start of day, systems end of day, Regulatory/MIS/Operational reports generation, etc...
• Handle all IT Services day-to-day monitoring and response operations.
• Handle IT Infrastructure operating systems updates, Security updates, Anti-virus, etc…
• Produce pre-defined analytical reports for IT Infrastructure availability, performance, utilization.
• Perform pre-defined checks according to schedule.

Cairo, Egypt

• Performing CSO daily tasks of technical issues using established performance tools procedures.
• Analyzing, identifying errors & creating tickets for any other related escalation to handle customer problems.
• To handle customer site technically (ADSL).
• FTTH Field Support Engineer working on handling the installation of optical network units, ONT, STB, configuration of small business managed switches, wireless solutions.
• Administration experience in internet related services such as Proxy, RADIAS, mail, web servers.
• Network monitoring, routing and switching (LAN and WAN).Configuring Computer Peripherals, configure ADSL CPE and other configurations.

Cairo, Egypt

Work duties key points: To provide a first class telephone and email service toall external and internal customers whilst maintaining accurate and detailed systemnotes.My work in TE Data gives me great Experience in Configuring Routers and Wireless Routersbeside Technical support with Call Center teams and a rare life time opportunity to polish upmy.