• Deliver US P&BB specific training and awareness programs for operational risk-related activities through in-person meetings, email, conference calls, and newsletters as appropriate. • Create Key Risk Indicators (KRIs) for 17 operational risk stripes throughout US P&BB to monitor and report increased risk to Senior Leaders. • Contribute to a strong risk management culture through collaboration with first, second and third line functions to ensure operational risks related to products… Show more • Deliver US P&BB specific training and awareness programs for operational risk-related activities through in-person meetings, email, conference calls, and newsletters as appropriate. • Create Key Risk Indicators (KRIs) for 17 operational risk stripes throughout US P&BB to monitor and report increased risk to Senior Leaders. • Contribute to a strong risk management culture through collaboration with first, second and third line functions to ensure operational risks related to products, services and processes in US P&BB are identified, mitigated, monitored and reported on an ongoing basis.• Build awareness, knowledge and skills to provide ongoing support, leadership, ongoing consultative advice with business partners and other stakeholders. Show less

- Control testing to ensure that controls are designed and operating as expected and to identify gaps in controls or processes.- Develop dashboards and decks to communicate status of testing and initiatives in a clear, concise manner that enhances understanding of the status of the systems and processes designed to identify and remediate BSA/AML/OFAC risks.- Maintain current knowledge of BSA/AML requirements, banking regulations and directives of the U.S. AML Office.

• Coordinate with first, second, and third line functions to ensure BSA/AML/OFAC risks related to products, services, and processes in US Personal & Commercial Banking are identified, mitigated, monitored, and reported on an ongoing basis. • Collaborate with business unit and subject matter experts to develop action plans to remediate issues, including determining deliverables, roles and responsibilities, time frames, and approval authorities.• Assess issue descriptions, action plans… Show more • Coordinate with first, second, and third line functions to ensure BSA/AML/OFAC risks related to products, services, and processes in US Personal & Commercial Banking are identified, mitigated, monitored, and reported on an ongoing basis. • Collaborate with business unit and subject matter experts to develop action plans to remediate issues, including determining deliverables, roles and responsibilities, time frames, and approval authorities.• Assess issue descriptions, action plans, and evidence of remediation for completeness and accuracy.• Provide subject matter guidance on BSA/AML/OFAC requirements and best practices in the development of effective internal controls and AML policies. Show less

• Researched and developed successful new literacy curriculum. • Collected and analyzed data in order to diagnose reading difficulties; provided effective strategies for improvement.• Worked creatively and efficiently under tight deadlines.• Responsible for instructing, preparing, and evaluating 100 students in a benchmark grade.• Commended by principal for students consistently scoring in top quartile for literacy instruction. • Functioned as advisor on subject… Show more • Researched and developed successful new literacy curriculum. • Collected and analyzed data in order to diagnose reading difficulties; provided effective strategies for improvement.• Worked creatively and efficiently under tight deadlines.• Responsible for instructing, preparing, and evaluating 100 students in a benchmark grade.• Commended by principal for students consistently scoring in top quartile for literacy instruction. • Functioned as advisor on subject matter and orientation to newer faculty members. • Acted as role model to convey learning and life skills in a safe environment for all students.• Commended by assistant principal for skill in predicting and containing disruptions in class.• Succeeded in achieving lowest student absentee rate through skill and ability to relate well. Show less

• Promoted positive image of the White Sox organization.• Operated as a team to identify and mitigate potential problems.• Assisted management in all areas of Customer Service.• Balanced and managed intense situations.

• Hired to launch new marketing program explaining benefits of mutual funds; developed and facilitated video program for potential clients. • Only banker holding General Securities Exam Series # 7 and National Commodities Futures Exam Series # 3.• Recognized for proficiency, courtesy, and establishing positive client relationships evidenced by repeat business.• Serviced customer needs through knowledge of all bank products and offerings. • Received frequent commendations from… Show more • Hired to launch new marketing program explaining benefits of mutual funds; developed and facilitated video program for potential clients. • Only banker holding General Securities Exam Series # 7 and National Commodities Futures Exam Series # 3.• Recognized for proficiency, courtesy, and establishing positive client relationships evidenced by repeat business.• Serviced customer needs through knowledge of all bank products and offerings. • Received frequent commendations from clients for knowledge, attention, service, and follow-through. Show less