- Migration of users and devices to cloud solutions based on the Microsoft Azure platform.- Managing user accounts and permissions on the Windows Server 2018 platform.- Independently resolving incidents and end-user requests.- Installing and configuring computer hardware, software, systems, network elements, printers, scanners, and other peripheral devices.- Repairing, replacing, and relocating IT equipment in accordance with technical and business requirements.- Adhering to global and regional IT standards, with a particular focus on incident and request management as well as IT security.- Participating in the inventory of IT equipment and infrastructure.

Providing first-line IT support for over 200 employees across four company branches in Poland, including troubleshooting software and hardware issues and offering user-level technical support. Advising on the selection of appropriate software and hardware, as well as establishing IT standards and procedures to ensure optimal system performance.Coordinating IT projects across all company branches, including planning, monitoring progress, solving problems, and collaborating with various organizational departments. Collaborating with international technical support at different levels to effectively resolve issues.Performing daily Service Desk operations and basic system administration, including resolving user-reported issues and providing technical support. Creating technical documentation, user manuals, hardware/software standards, and implementation procedures to ensure clarity and efficiency in the use of IT systems.

- Quality control of electronics in the process of buyback from the customer until resale- Working with various electronic devices, such as TVs, laptops, phones, and tablets, to ensure their proper quality and functionality- Conducting detailed tests on each device to identify any technical and mechanical issues

Here's the translation:* Diagnostics and repair of computer hardware and other electronic devices* Working with clients to understand their issues with devices and propose appropriate solutions* Installation, diagnosis, and configuration of software* Replacement of damaged parts* Providing technical support to clients