Mariya Serykh Email & Phone Number

Springfield, Mo, Us

Springfield-Branson, Missouri Area

Hollister, Mo

• Trained, managed and motivated employees to promote professional skill development.• Formed and sustained strategic relationships with clients.• Managed company operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.• Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.• Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.• Attracted, coached and retained high-performance team members, enabling elevation of responsibility, span of control and performance.• Assessed resources, skill sets and tools necessary to accomplish team goals by continuously identifying process improvements and educational and training opportunities.• Partnered with managers and executives to drive and tracknon-technical and technical internal projects from inception through completion.• Prepared and analyzed financial statements and income statements to review company’s financial performance.• Developed and implemented digital marketing plans to incorporate SEO, social media platforms and video campaigns.• Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign successes to clients.

Branson, Mo

• Directed and led employees, supervising activities to drive productivity and efficiency.• Developed training, assessment and performance monitoring programs to coach and mentor employees.• Oversaw team development according to industry service standards tofurther customer loyalty.• Reviewed sales reports to enhance sales performance and improve inventory management accuracy.• Drove operational efficiency, building customer rapport to foster loyalty and increase sales.• Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.• Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.• Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.• Cultivated community relations and worked with teams to optimize programs.

Branson, Mo

• Oversaw staff, financials and key performance indicators to manage business operations.• Cultivated and maintained positive relationships with employees and freelance personnel.• Reached community census goals through outreach, lead generation and lead conversion.• Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.• Managed administrative processes and prepared key reports and documentation.• Updated web pages and social media profiles to reflect proactive strategies and engage customers.

Masters In Legal Studies, International Business, Trade, And Tax Law, Graduate

Bachelor Of Business Administration - Bba, Internatinal Business & Economics