Mustafa Şamil Fındık Email & Phone Number

Live Games Data Analyst

• Extracted, cleaned and analyzed exceptionally large-scale e-commerce datasets using Python and BigQuery, uncovering key trends and customer behavior to drive data-informed decisions.• Developed and maintained interactive Google Sheets and Looker dashboards to track KPIs, trends and forecasts, enhancing teams' visibility on performance metrics.• Developed advanced SQL queries for delivery fraud detection and time & kilometer based delivery tracking, leading to precise courier payment calculations and improved loss prevention.• Automated scheduled queries on Airflow, utilizing Python with Pandas & NumPy for daily cargo operations, ensuring timely and accurate data processing and reporting.• Collaborated with courier and cargo delivery teams to optimize routing and delivery processes, leveraging data insights to enhance overall operational efficiency.• Automated Google Sheets reports w/ Apps Script for the customer support team, enabling data-driven improvements in customer satisfaction and efficient resolution of delivery issues.

Financial Data Analysis Technical ConsultantClients:• Schwarz Gruppe (Lidl & Kaufland)• HeidelbergCement AG (Heidelberg Materials)• Extracted & transformed clients' financial data from various sources like SAP databases, DWH systems & Excel worksheets to load them into Serviceware Financial software.• Developed 100+ customized T-SQL & Java based jobs on back end and connected them to front end UI to be used by the client to analyze & visualize financial data.• Collaborated with international clients & teams of international consultants from 10+ countries to identify business needs and develop technical solutions that meet customer specific requirements. • Guided clients to generate data-driven insights that have a direct impact on their cost management performance, ultimately influencing management decisions.• Served as an internal trainer, providing technical instruction to newly joined consultants worldwide. Recorded 30+ hours of training videos for senior consultants.

GNÇYTNK '20 Young Talent Program• Sole financial responsible for home internet revenues. Analyzed usage data and user acquisition & churn rates of more than 2 million users each month.• Directly took part in pricing of internet plans, electronic devices sold on the web and TV & Gaming subscription services (Nvidia GeForce Now)• Developed forecasting models and provided data-driven user acquisition insights to the management.• Collaborated cross-functionally with teams such as product development, marketing and sales to implement data-driven strategies.• Prepared IFRS compliant financial reports and presentations to communicate revenue growth progress to management & stakeholders.• Automated routine monthly reports using in-house RPA solutions, saving 3+ hours per colleague each month.

• Provided database and application related solutions to clients on Oracle E-Business Suite finance and logistics modules.• Acted as a business analyst, prepared technical analysis documents for ERP based development & financial report requests.• Took role as the Jira admin of the company. Created dashboards and assigned incidents and development requests of clients to developers and analysts.

Master'S Degree, Management Information Systems Engineering, 3.65/4.00

Erasmus, Economics

Bachelor'S Degree, Business Administration, 3.10/4.00