Edson Silva
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Edson Silva Email & Phone Number

System Software Engineer at Itaú Unibanco
Location: São Paulo, São Paulo, Brazil 7 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
System Software Engineer
Location
São Paulo, São Paulo, Brazil
Company size

Who is Edson Silva? Overview

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Quick answer

Edson Silva is listed as System Software Engineer at Itaú Unibanco, a company with 674 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Edson Silva.

Edson Silva previously worked as Analyst Developer at Linx and Infrastructure Analyst at Capgemini. Edson Silva holds Technologist, Computer Software Engineering from Uninove - Universidade Nove De Julho.

Company email context

Email format at Itaú Unibanco

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Itaú Unibanco

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Profile bio

About Edson Silva

Analyst Developer | Chatbot | Cognitive Solutions Graduated in Analysis and Systems DevelopmentDesign personas, develop design principles, guidelines, standards for quality conversations and UX.Implement and operate Chatbot projects in business teams across sectors to deliver client engagements.Develop high-level sample dialogs, flow diagrams, and prototypes to effectively communicate text interactions and design ideas.Create natural dialog flows, wireframes, and templates that clearly convey a conversation architecture to development teamsCreate conversation design framework, processes, methodologies with scalable ontologies and guidelines that inform natural language systemsWillingness to travel.

Current workplace

Edson Silva's current company

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Itaú Unibanco
Itaú Unibanco
System Software Engineer
State of São Paulo, Brazil
Employees
674
AeroLeads page
7 roles

Edson Silva work experience

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System Software Engineer

Current

São Paulo, Brasil

Mar 2022 - Present

Analyst Developer

São Paulo, Brasil

Jan 2020 - Mar 2022

Infrastructure Analyst

Alphaville, Brazil

Conceptualize and iterate on high-quality end-to-end designs for text and conversational user interfaces and contentDevelop high-level sample dialogs, flow diagrams, and prototypes to effectively communicate text interactions and design ideas.Monitoring progress, managing risk and confirming that key stakeholders are kept informed about progress and.

Nov 2018 - Dec 2019

Process Analyst

Alphaville, Brazil

Create conversation design framework, processes, methodologies with scalable ontologies and guidelines that inform natural language systems.Fostering relationships with client personnel at appropriate levels. Consistently delivering quality client services. Driving high-quality work products within expected time frames and on budget.Managing expectations.

Jan 2017 - Nov 2018

It Support Coordinator

São Paulo E Região, Brasil

Implemented and operationalized Infrastructure and Service Desk IT projects based on the ITIL framework and ISO 9001, ISO 20000, ISO 27001 standards for large clients.

Mar 2015 - Aug 2016

It Support Analyst

Asyst Sudamerica

São Paulo E Região, Brasil

Performed remote attendance of Service Desk of the 1st and 2nd level, Field Service and administrative routines in IT projects for Infrastructure and Service Desk in large clients.

Jan 2009 - Mar 2015
1 education record

Edson Silva education

FAQ

Frequently asked questions about Edson Silva

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What company does Edson Silva work for?

Edson Silva works for Itaú Unibanco.

What is Edson Silva's role at Itaú Unibanco?

Edson Silva is listed as System Software Engineer at Itaú Unibanco.

Where is Edson Silva based?

Edson Silva is based in São Paulo, São Paulo, Brazil while working with Itaú Unibanco.

What companies has Edson Silva worked for?

Edson Silva has worked for Itaú Unibanco, Linx, Capgemini, Algar Tech, and Asyst Sudamerica.

How can I contact Edson Silva?

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What schools did Edson Silva attend?

Edson Silva holds Technologist, Computer Software Engineering from Uninove - Universidade Nove De Julho.

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