Edson Silva Email & Phone Number
Who is Edson Silva? Overview
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Edson Silva is listed as System Software Engineer at Itaú Unibanco, a company with 674 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Edson Silva.
Edson Silva previously worked as Analyst Developer at Linx and Infrastructure Analyst at Capgemini. Edson Silva holds Technologist, Computer Software Engineering from Uninove - Universidade Nove De Julho.
Email format at Itaú Unibanco
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About Edson Silva
Analyst Developer | Chatbot | Cognitive Solutions Graduated in Analysis and Systems DevelopmentDesign personas, develop design principles, guidelines, standards for quality conversations and UX.Implement and operate Chatbot projects in business teams across sectors to deliver client engagements.Develop high-level sample dialogs, flow diagrams, and prototypes to effectively communicate text interactions and design ideas.Create natural dialog flows, wireframes, and templates that clearly convey a conversation architecture to development teamsCreate conversation design framework, processes, methodologies with scalable ontologies and guidelines that inform natural language systemsWillingness to travel.
Edson Silva's current company
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Edson Silva work experience
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System Software Engineer
Current
Analyst Developer
Infrastructure Analyst
Conceptualize and iterate on high-quality end-to-end designs for text and conversational user interfaces and contentDevelop high-level sample dialogs, flow diagrams, and prototypes to effectively communicate text interactions and design ideas.Monitoring progress, managing risk and confirming that key stakeholders are kept informed about progress and.
Process Analyst
Create conversation design framework, processes, methodologies with scalable ontologies and guidelines that inform natural language systems.Fostering relationships with client personnel at appropriate levels. Consistently delivering quality client services. Driving high-quality work products within expected time frames and on budget.Managing expectations.
It Support Coordinator
Implemented and operationalized Infrastructure and Service Desk IT projects based on the ITIL framework and ISO 9001, ISO 20000, ISO 27001 standards for large clients.
It Support Analyst
Performed remote attendance of Service Desk of the 1st and 2nd level, Field Service and administrative routines in IT projects for Infrastructure and Service Desk in large clients.
Edson Silva education
Frequently asked questions about Edson Silva
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What company does Edson Silva work for?
Edson Silva works for Itaú Unibanco.
What is Edson Silva's role at Itaú Unibanco?
Edson Silva is listed as System Software Engineer at Itaú Unibanco.
Where is Edson Silva based?
Edson Silva is based in São Paulo, São Paulo, Brazil while working with Itaú Unibanco.
What companies has Edson Silva worked for?
Edson Silva has worked for Itaú Unibanco, Linx, Capgemini, Algar Tech, and Asyst Sudamerica.
How can I contact Edson Silva?
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What schools did Edson Silva attend?
Edson Silva holds Technologist, Computer Software Engineering from Uninove - Universidade Nove De Julho.
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