Took on additional accountability for vision and experience across enterprise associate platforms inclusive of: - Developer Experience: how we build software at Capital One - Risk & Audit Experience: Managing finance and credit risk at Capital One - HR Experience: Associate experience across their Capital One journey

Built a new team from the ground up to focus on defining the vision for the technology ecosystem and improving the end-to-end experience of developing software at Capital One

Defined the strategy and experience for servicing and data platforms across Credit Card & Bank.

Coaching teams and individuals on personal branding and performance through 1:1 coaching, strategic planning, identifying gaps and opportunities.

Empathy & Arrogance: The Paradox of Digital Products

Recruited to build a transformative digital strategy for AARP Services, AARP’s for-profit subsidiary, across the web, mobile, email and social channels. Led teams to transition from project to product. In addition to product, oversaw user experience, technical development, digital data analysis, and managed operations for referrals and sales across the travel, lifestyle, financial and health business lines. Led a team of digital product managers, experience agencies, marketing, content specialists and digital data analysts to build industry-leading experiences.

During a long tenure at Marriott led various enterprise and loyalty initiatives inclusive of but not limited to: Digital Brand IntegrationDrove Marriott's expansion strategy by leading digital teams to integrate acquired brands across digital channels. The role includes building seamless experiences and backend operations, thus continuing to strengthen the digital platform for future acquisitions. Led successful integration of AC hotels in Spain, Gaylord in the US, MOXY in Milan and Protea hotels in Africa.Transactional EmailsBuilt the business case and transformed transactional emails to a consumer-facing product with a new, clean responsive look, modular backend, up sell capabilities and merchandising opportunities, while streamlining digital operations.Personalization on Marriott.comDesigned and implemented first-party data-based personalization on Marriott.com. Received industry-wide recognition: Information Week magazine ranked Marriott 48th for automating personalization for Marriott Rewards members. Design (i.e. new functionality) featured as one of “20 Innovative IT Ideas to Steal.”The Ritz CarltonLed full platform migration of The Ritz-Carlton website and mobile app, implementing Adobe CMS, scalable content models, a digital asset management system, an analytics migration, personalization, and testing capabilities. The redesigned website received the Global Traveler Award for Best Website of 2016.

Transitioned from a tech entrepreneur to take a product role at WeatherBug. Accountable for building and executing the short and long term strategy of the WeatherBug web products including the website, WeatherBug.com, WeatherBug Stickers, RSS feeds, and weather data feeds.

Responsible for user research, user experience, implementation and operations of the MEPS web site.

As a technical consultant, provided leadership as architect, user experience lead as well as a mentor to lead teams to develop several sites for subsidiaries of the National Institutes of Health (NIH).

Co-founded an IT consulting conpany gearing towards serving the non-profit sector. Provided web design and application development for Wider Opportunities for Women, Casey Foundation, and several other non-profits.