Meir Shargal Email & Phone Number

Dallas, Tx, Us

Dallas/Fort Worth Area

Utility of the future Transformation: Worked with a Municipal Utility CEO to operationalize his vision to create a flatter, more nimble organization that delivers faster outcomes by increasing transparency and improving decision-making. Launch an Accelerated Improvement Program to support the executive team in establishing and implementing a rapid results program office. Engaged a cross functional team to improve the collaboration between Distribution Service Operations & Field Operation, and… Show more Utility of the future Transformation: Worked with a Municipal Utility CEO to operationalize his vision to create a flatter, more nimble organization that delivers faster outcomes by increasing transparency and improving decision-making. Launch an Accelerated Improvement Program to support the executive team in establishing and implementing a rapid results program office. Engaged a cross functional team to improve the collaboration between Distribution Service Operations & Field Operation, and Solar service new connection for Large C&I Customers.Work and Asset Management, Scheduling and Mobility Planning and Deployment: Initiative to replace an aging legacy application footprint while driving higher productivity and reducing O&M from 6.5% to 2% over the next five years. Strategic Advisor to evaluate the business case, help select the System Integrator for implementation of an ERP solution, negotiate the contractual terms, support the selection of the ERP solution, and Formulate an Enterprise Transformation Office (ETO).Operations Performance Improvement: Transform a Utility Operation from business unit to an end-to-end process improvement focus. Engage business leadership with value realization, identifying metrics for Performance Measurement, design Value Ownership model to drive accountability for benefits. Develop a Sustainment CoE, capabilities and future operating model.Omni-Channel Customer Operation Strategy and Design: Conducted a cross functional Customer Operations assessment across technology and business processes to establish consistent, standard, basic self-servicing within the CSR, IVR, Web, and Mobile channels. Designed the channel maturity progression with a Customer migration model, and established the Omni-Channel servicing strategy across all Customer interaction platforms. Created a 3-year Channel Excellence strategic roadmap with an annual savings of $7M thru call deflection, $1M in AHT reduction, and $1.5M in non-call related expenses. Show less

Brussels Area, Belgium

Was part of the Smart Grid Risk and Security working team that authored a recommendation paper on risk and security for European Transmission and Distribution utilities.

Dallas/Fort Worth Area

As a Partner in CSC Global Energy/Utility practice Meir was part of the global leadership team. Meir worked globally in a thought leadership and delivery roles, his focus was on strategy, business transformation and enterprise solution architecture. Representative projects are listed below.NERC-CIP Risk and Gap Analysis: Lead an evaluation of the existing security objects (policies, procedures, assessment findings, drawings, and direct evidence of compliance) for European Transmission… Show more As a Partner in CSC Global Energy/Utility practice Meir was part of the global leadership team. Meir worked globally in a thought leadership and delivery roles, his focus was on strategy, business transformation and enterprise solution architecture. Representative projects are listed below.NERC-CIP Risk and Gap Analysis: Lead an evaluation of the existing security objects (policies, procedures, assessment findings, drawings, and direct evidence of compliance) for European Transmission Operator. Conducted a gap analysis using the US Department of Homeland Security (DHS) Cyber Security Evaluation Tool (CSET). The comparative analysis was conducted to the holistic ICS standard set by DHS – Catalog of Security Recommendations version 7 (CoR) which layers multiple US regulatory leading Cyber standards together. Develop current state model, risk and gap analysis, conceptual solution model and a roadmap/action plan of what needs to be done to integrate NERC-CIP into their environment.Energy Efficiency / Demand Response Information Platform: Lead an assessment and implementation for a large North East Utility to develop a solution, implementation roadmap and business case for and Energy Efficiency and Demand Response Information System. The solution architecture included four main components – Program Management, Customer Relationship Management, Business Intelligence and Role base portal.Smart Grid Operation Center Strategy: Lead a strategy to build a Smart Grid operations center integrated with the utility IT operation center. The goal is to support the need to provide end to end data integrity from end point device thru the network to core business systems such as SCADA and billing systems. The strategy and roadmap was the utility first step in process to develop the capability. Show less

As a Principal and Enterprise Architect in Capgemini Global Energy/Utility Transformation practice Meir was part of the Energy and Utility global leadership team. His focus was on strategy, business transformation and enterprise architecture. Representative projects are listed belowLead a Strategy and Roadmap exercise for a large Nordic Utility. Engagement included developing a vision for the future state smart grid architecture, analyze and clarify cause and effect as well as the… Show more As a Principal and Enterprise Architect in Capgemini Global Energy/Utility Transformation practice Meir was part of the Energy and Utility global leadership team. His focus was on strategy, business transformation and enterprise architecture. Representative projects are listed belowLead a Strategy and Roadmap exercise for a large Nordic Utility. Engagement included developing a vision for the future state smart grid architecture, analyze and clarify cause and effect as well as the benefits of different initiatives (cost/benefit analysis), mobilized the vision via a detail roadmap and individual project plans for first year initiatives, mobilizing the organization around the smart grid roadmap (create governance structure for a smart grid committee). The work was divided into two phases (1) high level roadmap: setting the stage, gap analysis, and input to business planning process (selected indicative business cases) (2) detail roadmap: detailing the plan going forward, mobilizing the organization to execute the strategy.Lead large regulated utilities (1.7 million gas, 2.1 million electric customers and best-in-class appliance service business) in New Jersey through the transformation of their integrated customer service and Advanced Metering Infrastructure (AMI) processes and platforms. During the project we assessed the customer operations business objectives versus industry best practices to develop a future state customer care and AMI process, roadmap to address the gaps, and a full business case to replace CIS with the appropriate solution set. The strategy stage of the project resulted is board of directors approval of $160 million dollars investment to replace the legacy CIS platform and 30 other application with an SAP CCS platform. Continued involvement with the program through the successful delivery serving as the customer trusted advisor helping them managing the multiple System Integrators that where involved in the project delivery. Show less

Business/IT Strategy Practice.Lead large regulated utilities (1.7 million gas, 2.1 million electric customers and best-in-class appliance service business) in New Jersey through the transformation of their integrated customer service and Advanced Metering Infrastructure (AMI) processes and platforms. During the project we assessed the customer operations business objectives versus industry best practices to develop a future state customer care process, roadmap to address the gaps, and a… Show more Business/IT Strategy Practice.Lead large regulated utilities (1.7 million gas, 2.1 million electric customers and best-in-class appliance service business) in New Jersey through the transformation of their integrated customer service and Advanced Metering Infrastructure (AMI) processes and platforms. During the project we assessed the customer operations business objectives versus industry best practices to develop a future state customer care process, roadmap to address the gaps, and a full business case to replace CIS with the appropriate solution set. The strategy stage of the project resulted is board of directors approval of $160 million dollars investment to replace the legacy CIS platform and 30 other application with an SAP CCS platform. Show less

Working with executive teams, CIO’s and other leadership to define business objectives, align them with structural and technological IT decisions and then assist in the transformation of the IT organization to meet these objectives.

Mandate: Built a worldwide (Sales & Delivery) Enterprise Architecture and Data Warehousing Practice strength from 1 to 10 consultants in 12 months. Won 4 projects valued at 2.3MM followed on business was more than $10 million.Key Achievement:• Generated $6.8 million in sales, representing 115% of quota• Sold and delivered eCommerce and Portal strategy, Blueprint architecture and implementation. Total of four parallel projects two application streams (portal and data warehouse)… Show more Mandate: Built a worldwide (Sales & Delivery) Enterprise Architecture and Data Warehousing Practice strength from 1 to 10 consultants in 12 months. Won 4 projects valued at 2.3MM followed on business was more than $10 million.Key Achievement:• Generated $6.8 million in sales, representing 115% of quota• Sold and delivered eCommerce and Portal strategy, Blueprint architecture and implementation. Total of four parallel projects two application streams (portal and data warehouse), infrastructure stream and change management stream. Portal was developed for specialty line insurance that wanted to improve the ability to communicate and do business with about 3500 independent agents (WebSphere, Plumtree, DB2) Show less

• Sales and delivery of eBusiness solutions and services in the Financial and Insurance vertical.• Manage major accounts such as AIG, Mercantil Servicios Financieros (Venezuela), and Washington Mutual (WAMU)• Managed teams of project managers, consultants, and creative throughout delivery

• Practice revenue was $25 million with margin levels of over 60%.• Sold, architected, manage and deliver in major accounts such as Mass Mutual, Pioneer, Farm Bureau, Foremost, Chase and Household International.• Provide enterprise architecture training to other architects world wide• Developed, architected and managed four separate but interrelated e-business services: Strategy, Blueprint, Proof-of-Concept, and Implementation.

M.B.A, Management Information (Mis) And Finance & Accounting

Bs, Computer Science

Activities and Societies: Cum Laude

B.S, Applied Math