Manish Sharma Email & Phone Number

Denmark

Denmark

» Designing Marketing Automation architecture and roadmap for Scandinavian client in Insurance industry.» Managing Adobe projects and leading a team of multiple Adobe Campaign Architects, Developers and Consultants.» Lead migration from Portrait to existing Adobe Campaign solution for multiple countries in Scandinavia.» Working with Adobe team to migrate Adobe Campaign v7 to Adobe Campaign v8.» Leading Adobe Campaign training of new users from multiple countries.» Working with CRM team, supporting with Adobe Campaign related queries, best practices and templates» Working with team on optimization of Next Best Experience project which includes providing omni-channel experience to customers with most relevant content and required reports for actionable insights.» Driving assessment and implementation of new communication channels like RCS.» Working with team on evaluation of different CDP, DAM, CMS solutions.

Copenhagen Area, Denmark

» Managing Administration & Configuration for European clients in Entertainment and Financial Services industry.» Managing projects from defining Scope & Estimates, Technical Specs, Development, QA, Testing and Deployment.» Development projects includes custom monitoring solutions, access management, tracking with typology rules, custom data cleanup solutions, publication templates, technical workflows and message center.» Handling support tickets raised by client and internal marketing operations for any issues on live instance.

Singapore

» Designing customer lifecycle contact strategy highlighting importance of data-driven cross-channel marketing communication» Managing Adobe Campaign projects for a SEA client in Airlines industry which includes revamp of subscription and un-subscription process, Abandoned cart and Preflight campaigns» Live solution demo to prospective clients - Adobe Campaign, Oracle Eloqua, Oracle Responsys

Noida

» Part of Campaign full services team which includes creatives, QA, designing & execution of campaigns, workflows, deliveries, and reporting on KPIs.

Pune Area, India

» Managing application support and implementation projects for a Finnish client in Retail industry» Managing technical workflows for import and export of data between AC and external DBs» Creating / editing workflows for new campaigns and changes in logic of existing campaigns» Designing landing pages and dynamic email delivery templates» Implemented Web Channel and Survey Manager on AC» Training team members and business users (client) on AC

Gurgaon, India

» Managing implementation and reporting of bulk email campaigns for a Australian client in Restaurants industry» Setting up and execution of campaigns/workflows on AC» Testing email proofs for rendering issues on various ESPs and browsers, links and landing pages» Building Queries (data selection) using expressions, logical operators, basic SQL, and data filtering activities» Training Data Analysts on AC. QA campaigns/workflows set up by Data Analysts for deployment

Gurgaon

» Managing bulk email campaigns for multinational clients across various industries like E-commerce, Recruitment, Retail, Travel, Entertainment, and Real Estate» Using Email marketing platform e-Circle Messenger, HTML editors and basic Photoshop to build/edit interactive campaigns» Testing on various ESPs and browsers for rendering issues. Using A/B split testing, personalization in campaigns» Monitoring performance of Email Campaign Specialists, solving queries and issues regarding campaigns, selections, and platform» Reporting on KPIs - Success, Opens, Clicks, Click-Throughs, Bounces and Unsubscribes

Gurgaon, India

» Formulating monthly Newsletters & e-mail campaigns using email marketing platform Mailchimp» Formulating knowledge pool of Colleges and Companies across India» Optimizing Articles and Interview Experience section on CoCubes.com which includes selecting entries, designing and publishing HTML pages

Gurgaon, India

» Assisted Operations team in active / passive research» Responsible for searching the matching profiles for various roles and updating them in CRM

B.Com (Hons.)

Professional Diploma; Diploma