Maurice Sharp work email
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Maurice Sharp personal email
Author, tech writer, manager, and leadership mentor.Maurice is a developer documentation writer and designer who knows how to code... and how to manage. A Silicon Valley veteran whose worked at the major players (Apple, eBay, Intuit), and at startups, he's now located in the Raleigh/Durham area. His passion is mentoring leaders in creating high performance, high engagement, high satisfaction team, something he's been doing for over 30 years.He started as an Apple intern developing a prototype of the Newton Toolkit. Then spent the next several years creating sample code, tech tips, and giving tech talks, enabling third party developers creating solutions for Newton, and then Palm.After building eBay's Developer Technical Support (DTS group) and helping PayPal build theirs, he returned to coding, creating iOS Apps for himself and for clients. He has made significant contributions to apps including Ready95014 (long in the tooth), Gluey (most of the UX & Logic), and ShopWell (most of it). Maurice has been an ex-officio advisor to a few startups including MileIQ. He's also given workshops on effective use of story in everything from personal presentations to VC pitches.He rebuilt the Android and iOS app team at Couchsurfing, and lead them through creating one major app and starting another through two startup pivots (which resulted in neither app shipping.) During that time he wrote "Learning iOS Development" for Addison-Wesley leading him back to Apple in the Developer Publications group.Now he's back to enabling developers at Okta, this time in content strategy with a bit of documentation. He also continues to deepen his learning in mentoring including a successful method for assessing and shifting culture.
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Documentation EngineerFusionauthHolly Springs, Nc, Us
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Lead Developer Documentation EngineerOkta Nov 2021 - PresentSan Francisco, California, Us -
Principal/FounderKlmapps Sep 2008 - PresentA consulting practice specializing in Leadership, Management, and iOS Development. Highlights include:- Fan.TV: Interim management of web and iOS groups. Assist in growing iOS group and engaging outsourced resources.- mobileAge: Implementation of UX and game logic for Gluey.- City of Cupertino Emergency Services: design and implementation of Ready95014, an app for emergency preparedness- Advisor to several small mobile startups on architecture and design, coding, as well as business advice.
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Software Engineering AuthorApple Jul 2014 - Aug 2021Documenting APIs for third party developers which includes:- Working with engineers to understand APIs and systems- Writing snippets and samples- Providing feedback on APIs
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Manager Mobile DevelopmentCouchsurfing Nov 2012 - Oct 2013San Francisco, Ca, Us- Rebuilt the mobile design and development team: Android, iOS, UX Design- Led the team in producing a completely new app (never shipped due to change in company focus)- Managed the team producing the new upcoming iOS and Android apps for Couchsurfing.- Led team through two significant corporate pivots- Hands on iOS coding -
Lead Ios DeveloperShopwell Nov 2011 - Nov 2012Redwood City, California, Us• Re-architected and implemented the ShopWell App to bring the power of personalized grocery recommendations to your hand where you need it most.• Collaborated with Product Management, User Experience, and Engineering to identify and implement new features.• Re-architected and implemented the initial underlying REST model objects for communication with the server.• Architected and implemented the code for the current user experience• Designed and implemented the ShopWell customer support processWorking on the iOS ShopWell App, giving the power of the ShopWell website in the power of your hand where you need it most. -
Staff Technical Trainer, Small Business EcosystemIntuit Dec 2006 - Sep 2008Mountain View, California, Us• Built a multi-layer training strategy and associated plan for training engineers on developing for the next generation of SaaS initiatives• Part of a small team that increased the effectiveness of on-boarding while maintaining optimal technology choices. -
Director Of OperationsMarkspace, Inc. Feb 2006 - Dec 2006• Took over project management of 2 late products, put aggressively realistic schedule in place and shipped on time.• Increased efficiency of product process.• Reigned in key infrastructure project and launched in 2.5 weeks• Documented existing IT architecture and re-architected based on present and upcoming needs• Managed 60% of the company workforce• Got business CISP ready
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Director Developer Technical ServicesAol, Inc Sep 2004 - Jul 2005New York, Ny, Us• Led a project to design a significant platform documentation set covering over 60 SOA services.• Took over an internal developer conference aimed at 300+ attendees and set it back on track by: defining the customers; creating top level strategy and messaging; driving logistics• Created and presented the business case for an AOL Developer Network to the Vice Chairman. -
Manager Developer Technical SupportEbay, Inc. Apr 2003 - Sep 2004San Jose, Ca, Us• Defined and implemented the strategy for the eBay developer support group• Defined and implemented technical content strategy and processes for developer program• Increased customer satisfaction from 37% to 90% in first 6 months• Built and managed a team that performed at 160% of industry standard• Replaced existing support system enabling group to focus on support instead of systems• Consulted on developer strategy to Director of eBay developers program• Major contributor to design and implementation of 2 eBay developer conferences• Worked with COO as part of his developer conference keynote team• Consulted with PayPal to set up their developer support strategy and infrastructure -
Manager Worldwide Developer ProgramsPalmsource, Inc. Jul 2001 - Apr 2003• Managed worldwide programs group spanning 4 countries• Designed and delivered new business, marketing and technical programs for Palm OS Developers• Part of the core team for the primary US developer conference• Managed all aspects of the PalmSource developer forums in Japan and Europe. Forums met or exceeded all metrics. European forums were the first event to come in on budget.• Originated and led a prototype of a software distribution “ATM” resulting in 2 patent applications
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Platform Development Services ManagerPalm Computing, Inc. Apr 1998 - Jul 2001Santa Clara, California, Us• Consulted with licensees on their strategies for third party developers• Built relationships between Palm OS Platform Developer Services and Licensees developer groups.• Created and/or gave presentations on the Palm OS platform messages to press, analysts, and others.• Managed content for main US developer conference (PalmSource 2000)• Evangelized and recruited key companies to increase Palm’s ability to grow the Palm Economy -
Manager, Developer Technical ServicesPalm Computing, Inc. Oct 1997 - May 1998Santa Clara, California, Us• Designed and implemented the strategy and content for worldwide developer technical support.• Built and managed the Development Technical Services group.• Created and grew the Technical Writing Group.• Designed the training strategy and secured a writer to create the O’Reilly Palm Programming book.
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Senior Developer Technical Support Engineer & Tech Lead/EvangelistApple Computer Aug 1992 - Sep 1997Cupertino, California, Us• Designed and implemented the prototype of the Newton ToolKit SDK development environment while an intern (used by alpha and beta third party developers)• Provided in-depth technical support for the Newton Platform to developers and licensees• Created and delivered presentations on programming for Newton to conferences around the world.• Designed and implemented more efficient processes for serving and satisfying our customers.• Spent time on loan to engineering to extend and maintain parts of the the Newton Toolbox API.• Promoted to manager of the group. -
Summer Intern Authring Tools Group/AtgApple Computer May 1992 - Jul 1992Cupertino, California, Us Implemented and extended an editor for memory organization packets (Roger Schank and Enio Ohmaye) in an internal LISP-based application framework environment. Designed the interface and knowledge representation for the editor. Designed and implemented the prototype for the Newton ToolKit programming environment. The tool was used extensively by early seeded developers and heavily influenced the production tool.
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DirectorFreedman, Sharp And Associates Aug 1988 - Apr 1993A Calgary-based consulting company. Coordinated the Bioapparatus virtual reality project at the Banff Centre for the Arts. Conducted a full range of UNIX and Macintosh consulting including troubleshooting, problem solving, client/vendor liaison and custom software at all levels.
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Instructor, Faculty Of Continuing EducationUniversity Of Calgary Software R&D Group Jun 1986 - Apr 1992 Instructed industry seminars and lab work on expert systems and UNIX. Instructed Kids Computer Camps. Prepared lab work materials, created assignments and graded courses including Human-Computer Interfaces, Office Information Systems, and Graphics Programming.
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Research AssociateKnowledge Science Lab, University Of Calgary Sep 1985 - Apr 1992 Implemented KITTEN I, a knowledge acquisition system used to produce rules for expert systems. Interface design team coordinator for KITTEN II. Administrative liaison/coordinator for three North American Knowledge Acquisition Workshops (sponsored by AAAI). Designed and implemented several Macintosh products ranging from a Bibliographic database/end note generator in Hypercard, to a C based solution for measuring progress in physical education performance skills.
Maurice Sharp Skills
Maurice Sharp Education Details
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University Of CalgaryUser Interface -
University Of CalgaryComputer Science
Frequently Asked Questions about Maurice Sharp
What company does Maurice Sharp work for?
Maurice Sharp works for Fusionauth
What is Maurice Sharp's role at the current company?
Maurice Sharp's current role is Documentation Engineer.
What is Maurice Sharp's email address?
Maurice Sharp's email address is ms****@****box.com
What schools did Maurice Sharp attend?
Maurice Sharp attended University Of Calgary, University Of Calgary.
What skills is Maurice Sharp known for?
Maurice Sharp has skills like Coaching, Objective C, Cocoa, Xcode, Interface Builder, Customer Relations, Customer Service, Team Building, Public Speaking, Developer Relations, Conferences, Ios Development.
Who are Maurice Sharp's colleagues?
Maurice Sharp's colleagues are Michael Okam, Msd, Kirsten Hunter, Hayley O., John Jeffers, Lucas Morris, Jaret Hendrickson, Cherry Yang.
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