Matt Harrington Email & Phone Number

Contract consulting role at NXT, providing cybersecurity solutions for SharePoint for the state of Maryland’s Department of IT. · Helped implement Risk Management Frameworks, specifically, NIST 800-53 in an enterprise organization with the goal of meeting Federal and State compliance requirements.· Analyzed security gaps and issues, interviewed technical SharePoint team, made recommendations for addressing security gaps and worked with the team to implement proposed solutions.· Created, edited, and maintained compliance and implementation documentation for current and future platforms.· Worked collaboratively and established trusted relationships with the internal team and the client.· Supported internal peer review and quality assurance efforts, assembled documentation for audits, and ensured that documentation is compliant with governance policies.· Developed documentation plans and timelines with a required level of effort. · Worked in a fast-paced, multi-faceted, and complex environment, utilizing a problem-solving mentality to help simplify complex situations.

Bellevue, Washington, United States

· Worked on a managed service contract role at Microsoft on the Windows, Browsers, and Devices Privacy team. · The front-end Operations and Technical Program Manager for the Windows Privacy’s data access tool and processes. Technical duties included: · Reviewed privacy access details and requests from internal customers and stakeholders · Evangelized and showcased our team’s tools and processes to Microsoft partners, data owners, and stakeholders. · Architectural design testing and feedback related to tool UI. · Overall main point of contact for front-end tool and process support. · Troubleshoot technical issues within the tool, as identified by the customer. · Ongoing process improvement investigations for a better customer experience. · User access management, group maintenance and role creation within the tool. · Maintaining group and user creations via IDWeb and CoreIdentity. · Frequent reporting and user training. · Creating and maintaining multiple wiki pages.· Windows Privacy gatekeeper, liaison, and main point of contact for Asimov Data Share requests and Azure Data Lake share requests. Duties include thorough review of user data and their share requests, reporting and internal customer support. · Point of Contact for maintenance on the Windows Privacy Team’s Sharepoint. · Use of ADO to create, assign and track the progressions of various projects and tasks.· Developed a great rapport with others, to provide excellent service and support for Microsoft’s internal customers, partners, and stakeholders.

Redmond, Washington

· Worked in a contract role at Microsoft, providing Sharepoint solutions and process improvements for several different teams within the Governance, Risk, Continuity and Compliance group.· Coupling my consulting experience with my expertise in Sharepoint Online, O365 and MS Teams, I was able to:· Provide professional Sharepoint support – via Teams/Skype IM, email, and by hosting and facilitating in-person meetings with site/content owners.· Develop and design the look, feel and structure of each team’s site.· Provide ongoing and ad-hoc solutions and process improvements for individual user/team needs.· Successfully map out and migrate Sharepoint content between site collections.· Use VSO to create, assign and track the progression of various project tasks.· Create Standard Operating Procedures and “how-to” guides and host Sharepoint training sessions for site/content owners.· Provide various reports and decks related to various project tasks.· Develop a great rapport with others, including high level Directors and Managers within Microsoft.

Redmond, Wa

• Reported directly to the President of the Microsoft Payments team, providing analytical and consultant guidance for the team’s HBI Sharepoint site.• Successfully developed and designed the team’s new Sharepoint sites, upgraded site layout and migrated highly sensitive content from their previous Sharepoint location.• Collaborated with various team members to gather necessary project requirements.• Demonstrated the ability to help the team define and refine processes for their Sharepoint sites. • Often facilitated and presented for Sr. Leadership and various colleagues to provide necessary updates regarding the status of the project.• Provided the team with personal training and onboarding documentation that related to specific processes and tasks within Sharepoint.• Successfully worked through ambiguous situations in order to complete various project tasks. • Assumed responsibility of various projects assigned within our team on behalf of the President and his direct reporting Managers.

Redmond, Wa

• Worked with the Cloud Ready team at Microsoft, providing analytical and consultant guidance for the team’s Sharepoint (SPO) sites.• Role also included creating, designing and upgrading team sites, upgrading site content and content migration between Sharepoint sites.• Provided "how-to" documentation for the team to use as a future reference guide.• Assumed responsibility of various projects assigned within our team on behalf of my Sr. Director and his direct reporting Managers.• Facilitated and/or presented for various team Skype meetings

Redmond, Wa

Technical Analyst/Consultant Duties:• Provided customers with solutions and analytical guidance for their SharePoint needs.• Served as team's lead support contact for all technical complications with Sharepoint.• Diagnosed and analyzed Sharepoint problems for customers - advised and/or applied these solutions to resolve the incidents.• Successfully met deadlines and Service Level Agreement (SLA) requirements for customers.• Provided individual "how-to" documentation for customers to use as future reference guides.• Worked directly with hundreds of customers, including GM's, Directors and VP's of Microsoft.• Provided guidance and documentation to other support (Tier 1) teams as needed.Project Management Duties:• Championed various projects assigned within our team on behalf of my Sr. Director and his direct reporting Managers.• Minor formatting along with periodic upkeep and maintenance of our team's internal Sharepoint application sites, including their sub-sites, sub-pages, lists and libraries.• Created and maintained a database of Knowledge Base Articles (KBA's) for my team, Tier 1 support team and customer use.• Prioritized tasks and drove high priority issues on behalf of the team in order to provide the best service possible for customers.• Often presented and occasionally facilitated team meetings on weekly, monthly and quarterly basis.• Test case analysis (sanity checks) for our Sharepoint platform applications.• Assisted in generating new vendor (employee) purchase orders, including updating and maintaining current vendor PO's within our team.• Assisted in maintaining and creating vendor account contracts within Headtrax, a headcount tool for Microsoft.• Provided training to team members and onboarded them with the processes related to the projects.• Provided a variety of ongoing and ad hoc reports for our team as well as for customers.• Managed alert/notification communications relating to Sharepoint site outages and/or changes.

Redmond, Wa

Technical Analyst/Consultant Duties:• Provided customers with solutions and analytical guidance for their SharePoint needs.• Served as team's lead support contact for all technical complications with Sharepoint.• Diagnosed and analyzed Sharepoint problems for customers - advised and/or applied these solutions to resolve the incidents.• Successfully met deadlines and Service Level Agreement (SLA) requirements for customers.• Provided individual "how-to" documentation for customers to use as future reference guides.• Worked directly with hundreds of customers, including GM's, Directors and VP's of Microsoft.• Provided guidance and documentation to other support (Tier 1) teams as needed.Project Management Duties:• Championed various projects assigned within our team on behalf of my Sr. Director and his direct reporting Managers.• Minor formatting along with periodic upkeep and maintenance of our team's internal Sharepoint application sites, including their sub-sites, sub-pages, lists and libraries.• Created and maintained a database of Knowledge Base Articles (KBA's) for my team, Tier 1 support team and customer use.• Prioritized tasks and drove high priority issues on behalf of the team in order to provide the best service possible for customers.• Often presented and occasionally facilitated team meetings on weekly, monthly and quarterly basis.• Test case analysis (sanity checks) for our Sharepoint platform applications.• Assisted in generating new vendor (employee) purchase orders, including updating and maintaining current vendor PO's within our team.• Assisted in maintaining and creating vendor account contracts within Headtrax, a headcount tool for Microsoft.• Provided training to team members and onboarded them with the processes related to the projects.• Provided a variety of ongoing and ad hoc reports for our team as well as for customers.• Managed alert/notification communications relating to Sharepoint site outages and/or changes.