Muhammad Shayan Chaudhry Email & Phone Number

Toronto, Ontario, Canada

Pakistan

Leading product strategy & execution for Pakistan’s first digital takaful aggregator platform. Managing the complete product lifecycle from ideation to launch for all our product categories. This includes:𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲: Conducting research, qualitative analysis, and competitive analysis to create solutions that prioritize the user experience and meet customer needs.𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐕𝐢𝐬𝐢𝐨𝐧: Collaborating with technical leaders and product owners across the organization to define a product roadmap for the features and capabilities of our platform. Helping define best practices and standards for shared components and functionality.𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: Documenting and communicating product requirements (BRD, SRS, user stories, briefs, wireframes etc.) clearly and thoroughly to all internal parties; being the product SME from a functional perspective, showcasing, championing, and finding ways to constantly innovate.𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Smartly defining MVP and executing the release and testing MVP at a rapid pace; as a product owner, work with tech teams to develop, launch, and optimize product features; build desired product functionality and make real-time decisions to ensure that it’s on track to meet business goals.𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Coordinating with cross functional teams (internal & external) to work on strict timelines for efficient product launches using JIRA.𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬: Defining KPIs and monitoring product performance using dashboards & visualizations on Power BI.𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Acting as a leader to cross-functional teams so that they are excited, motivated, and know what is expected; effectively evangelize the product vision with various stakeholders throughout the company, and prioritize and drive initiatives across multiple engineering teams. Build for the long term, and be the defender of sustainable architecture.

Pakistan

Responsible for exploring new digital market segments and creating alternative distribution models, focusing on financial literacy, insurance savings and protection leading to the larger goal of financial inclusion.𝐊𝐞𝐲 𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧𝐬:► Deployed a fully digitalized insurance distribution channel with the successful launch of EFU Life’s ‘Buy Now’ web portal. ► Set up strategic inclusive insurance partnerships with 15+ fintechs and insurtechs such as Tez Financial Services, Oraan, Tasdeeq & Smartchoice to secure 150k new insured lives to the digital insurance portfolio.► Collaborated with Tez Financial Services to provide fast, easy and secure access to nano-credit loans of upto Rs. 10,000 through ‘Tez Advance’. These nano-credit loans were covered through credit life which added more than 146K new insured lives in a span of 2 years. ► Conducted an industry-wide tele-health RFP to 12+ tele-health providers in the market. After evaluation, 3 tele-health platforms were onboarded on EFU Life’s panel to integrate meaningful customer touchpoints into the digital insurance lifecycle by offering tele-health as a value-added benefit to its employees and customers through various strategic initiatives. ► Created a tele-health dashboard to monitor the utilization rate of tele-health and other KPIs. ► Capitalized on EFU Life’s Salesforce channel (of approx. 8,000 agents) to distribute nano-insurance products through a remote, non face-to-face communication channel, which increased uptake of digital products by 200% ► Contributed to channel optimization discussions through research on international best practices, regulatory overview and competitor analysis ► Developed a fact sheet for Mutual Exchange Forum on Inclusive Insurance, or MEFIN Network on the response of EFU Life to the COVID-19 Pandemic in Pakistan.

Karachi, Pakistan

Conducted extensive market research for Pepsi Cola to make study for the calculations of safety stock for raw material as well as finished goods to cope with forecast variation within allowable stock days.

Karachi, Pakistan

Oversaw the digitization process and the QA & QC of the newly implemented ECM (Enterprise Content Management) system. Also, evaluated the entire ITC Shipping process to propose solutions for minimizing payment backlogs in the shipping section.

Partnered with students from all over the world to work on a business report on the overseas expansion of Plastic Revolutions collaborated by X-culture.

Karachi, Pakistan

Conducted donation drives for heat-wave victims and improved Alamgir’s digital presence by producing digital ads in-house, which resulted in a considerable increase in donations.

Karachi, Pakistan

Assisted the Professor in fulfilling the course objectives and preparing material for class. Also responsible for student counseling and tutorials of more than 150 students.

Sindh, Pakistan

Drove all CRM and direct marketing to create awareness and helped recognize bowling as an official sport in the region by organizing a number of ranking tournaments for the first time ever in Pakistan. Also, coordinated with various key sponsors including Tissot Swiss Watches, UBL, Airblue, and Suzuki.

Master Of Science - Ms, International Business

Bachelor Of Business Administration - Bba, Marketing & Supply Chain

Activities and Societies: IBA Leadership Society, IBA Community Welfare Society, Pepsi Change the Game Challenge, Loreal BrandStorm.

Intermediate, Engineering, A

Matriculation, Science, A

Activities and Societies: Voted as the Deputy Boy Prefect and then as the Head Prefect next year. Represented my school in all sorts.