Draw the whole frame & layout of the English version website and prepare relevant service agreements;Lead the programming and design teams to complete the website frontend & backend development; Monitor the day-to-day operational aspects of the whole website including control of the operational cost;SEO optimization;Set up and carry out marketing and promotion plans;Make monthly/quarterly/yearly sales projections;Work closely with clients & staffs to understand their needs and provide appropriate solutions & suggestion;Care much about client and staff's feelings and feedback. Pay high attention to problem analysis and problem-solving;Ensure quick response to client's ticket, e-mail, calls and web inquiries;Interviewed, trained and supervised new employees;Maintain the communication with ICANN, Registries, other Registrars, oversea partners etc.;Represent company at industry events: i.e. ICANN 46th, ICANN 49th, CNNIC 10th, Verisign Annuals etc.;Adjust marketing programs to adapt for the changing market environment: i.e. new gTLDs and mobile internet ... ...

Local Execution of legal and financial decisions made by the company stakeholders;Oversaw that the Accountants and Attorney follow Hong Kong laws and regulations;Ensured the accuracy of the filing of annual reports;Exercised independent judgment should a conflict or issue arise.

Fully responsible for the development of overseas direct market;Partially taking charge of the development of overseas reseller market;Created domain reseller program (English version);Managed and implemented marketing programs launched by Registries;Coordinated and handled the complaints and disputes received from ICANN, Registries, UDRP etc.